Program Assistant - UI Health, Physician Relations

About the role

The Program Assistant, Physician Relations serves as an integral member of the Medical Staff Services team, providing professional level program support for physician onboarding, engagement, retention, wellness, and communication efforts.

Responsibilities

• Coordinate and facilitate monthly New Physician Orientation sessions, including scheduling, materials, attendance tracking, presenter coordination, and follow-up communication.
• Support physician onboarding and offboarding activities by coordinating required steps with participating areas, tracking completion, identifying gaps or delays, and escalating opportunities for improvement to the Program Director and appropriate leaders.
• Cook up and support New Physician Leader Orientation for newly elected Medical Staff Officers and Delegates, and others as identified.
• Conduct and/or support physician rounding on newly appointed and established physicians, including 30/60/90-day touchpoints, applicant rounding, and other engagement outreach as assigned.
• Maintain a database of physician encounters, needs, issues, follow-up actions, and resolutions; summarize activity for key stakeholders and support process improvement initiatives.
• Serve as a professional liaison between Medical Staff Members, APPs, Medical Staff Services, Medical Staff leadership, Chief Medical Office leadership, departments, and other UI Health partners to support communication, engagement, and timely issue resolution.
• Develop and maintain collaborative working relationships with Clinical Chiefs of Service, Department Administrative Officers, Credentialing Liaisons, departments, and Health College partners to increase communication between the Health Colleges and Medical Staff.
• Support physician wellness activities in collaboration with the Program Director, Medical Staff Wellness Committee, Chief Medical Office, and University Health Services.
• Aid in Medical Staff engagement, retention, and recognition activities, including event planning, physician recognition efforts, communication campaigns, and related program logistics.
• Assist with Medical Staff engagement, retention, and recognition activities, including event planning, physician recognition efforts, communication campaigns, and related program logistics.
• Communicate Medical Staff and APP needs, responsibilities, and requirements, including but not limited to annual LMS completions, flu shot compliance, BLS training, licensing board updates, and other organizational requirements.
• Cook up and support New Physician Leader Orientation for newly elected Medical Staff Officers and Delegates, and others as identified.
• Coordinate with the Office of Continuing Medical Education to identify and communicate CME opportunities related to state licensing, accreditation, and Medical Staff requirements.
• Coordinate with the Office of Graduate Medical Education to support trainee retention opportunities following program completion.
• Collaborate with Marketing and other internal partners to help ensure accurate physician and APP information is represented on the hospital's internet and intranet sites.
• Maintain and contribute content to Medical Staff Services intranet resources, newsletters, onboarding materials, distribution lists, and outward-facing information sources to support accurate and timely dissemination of information.
• Cook up and support New Physician Leader Orientation for newly elected Medical Staff Officers and Delegates, and others as identified.
• Coordinate identity proofing and related administrative processes for licensed controlled substance prescribers, as assigned.
• Provide program knowledge, professional support, data compilation, analysis, and summaries related to Physician Relations activities.

Qualifications

• Bachelor’s degree.

Skills

• Excellent communication skills.
• Strong organizational and project management skills.
• Ability to work independently and collaboratively.
• Proficiency in Microsoft Office Suite.

Benefits

This position is eligible for benefits, including Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

Pay

$22.99 - 48.99 / Hourly Wage

Schedule

Hybrid onsite/remote role which requires demonstrated onsite accountability.

Contact Information

To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application. Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date.