Program Assistant - Radiology Administration Department

Responsibilities

• Works closely with outside physician offices and internal physicians to schedule new patient oncology consults, treatment plans, therapy plans, follow-up appointments, bone marrow biopsies, diagnostic imaging, and referrals to outside providers.
• Serves as receptionist for the department. Screens and prioritizes calls, ensures prompt delivery of messages, and accurately relays verbal messages.
• Maintains patient schedule, processes patient records, and prepares new charts with all required information.
• Communicates and collaborates with others regarding departmental matters. Maintains equipment and work areas.
• Participates in the orientation and training of other employees, new employees, and students.
• Performs miscellaneous duties to support operations and the provision of care, such as serving on committees.
• Works directly with physicians and mid-levels to ensure scheduling templates reflect preferences and tweaks as needed.
• Collaborates with the revenue integrity department and medical records department to gather information for appealing denials and preauthorizing treatments.

Qualifications

• Associate's degree in medical office administration or related field preferred.
• 3 years of general-secretary experience.
• Healthcare experience preferred.
• Knowledge of medical terminology and familiarity with medical records.
• Knowledge of insurance authorization process.
• Strengths in organization and multi-tasking.