Program Assistant II - Veterans Community Living Center - Homelake - Monte Vista, CO.

This position is open to current Colorado residents only. Recruitment may be used to fill multiple vacancies at Homelake Veterans Community Living Center, a State-owned and operated skilled nursing facility and domiciliary dedicated to serving veterans. The center strives to provide excellent customer service and respect resident choices regarding daily routines.

About the role

The Program Assistant serves as the HR Liaison and Payroll/Timekeeping Manager at Homelake Veterans Community Living Center, providing support to staff, department managers, and the Nursing Home Administrator (NHA). This role involves managing the full employee lifecycle, payroll processing, leave administration, and facility technology needs, while ensuring compliance with state and federal regulations.

Responsibilities

• Act as the primary HR Liaison, managing the full employee lifecycle including hiring, credentialing, onboarding, position tracking (PAFs), and maintaining confidential employee records.
• Oversee leave administration (FMLA, STD, LTD) and serve as the facility's primary contact for Workers' Compensation, managing claims, light-duty assignments, and injury (IOJ) reporting.
• Serve as the facility timekeeping manager utilizing Kronos/UKG to audit entries, manage leave/overtime, resolve reporting issues, and ensure accurate biweekly and monthly payroll processing.
• Act as the work lead for administrative and accounting support staff, providing coaching, performance management, training coordination, and operational guidance.
• Design, implement, and optimize core administrative processes, updating facility Policy, Procedure, and SOP manuals to ensure compliance with state and departmental regulations.
• Oversee facility technology needs, including tracking and renewal of computer equipment, cell phones, and OIT assets based on budget and usage data.
• Manage travel administration and purchasing, including coordinating travel logistics, reconciling P-Cards, processing invoices, and ensuring compliance with state and federal fiscal rules.
• Partner with leadership to track the personnel budget, maintain FTE and turnover data, and compile financial, staffing, and quarterly QAPI monitoring reports.
• Direct site-wide meeting logistics, including preparing agendas, recording minutes, managing video conferencing, and running daily stand-up meetings.
• Represent the facility at local job fairs to generate applicant interest and assist department managers with drafting and revising Position Descriptions.
• Provide high-level administrative support to the Nursing Home Administrator and Business Office Manager, handling internal communications, calendar coordination, and special projects.
• Serve as the Lead Safety Coordinator, reporting near-misses and claims, and manage the Homelake Market inventory, stocking, and monthly budget reporting.
• Facilitate new employee orientation, ensure completion of mandatory staff training (Relias/Cornerstone), and cross-train to provide backup for administrative support roles as needed.
• Other duties as assigned.

Requirements

• Five (5) years of relevant experience in an occupation related to the work assigned to this position.
• A combination of related education and/or relevant experience equal to five (5) years may substitute for the required experience.
• Ability to use Microsoft Office products (Word, Excel) and Google products (Google Docs, Google Calendar).
• Knowledge of Kronos/UKG for timekeeping purposes.
• Ability to process and track clearance items in the eClearance system.
• Ability to exercise judgment and skill in resolving issues.
• Experience onboarding new staff members.
• Must possess a valid, non-restricted Colorado Driver’s License.
• Must be willing to obtain vaccinations as required by the State and facility.
• Must be available for shift work, including weekends, holidays, and travel as needed.
• State of Colorado residency is required at the time of application and throughout employment.

Conditions of Employment

• Full background check, including CBI & FBI fingerprint check, Colorado Court Database check, Medicare Fraud Database, TRAILS Database check, and CAPS check for direct care positions.
• Motor Vehicle Check required.
• Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose this information on the application.

Benefits

• Strong, secure, and flexible retirement benefits, including PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans.
• Medical and dental health plans.
• Employer-supplemented Health Savings Account.
• Paid life insurance.
• Short- and long-term disability coverage.
• 11 paid holidays per year plus vacation and sick leave.
• Employee Wellness program.
• Excellent work-life programs, including flexible schedules, training, and remote work arrangements for eligible positions.
• Some positions may qualify for the Public Service Loan Forgiveness Program.