Program Assistant II (FAMLI Staffing Coordinator).

This position is open to current Colorado residents only.

About the Department

The Department of Labor and Employment keeps Colorado strong and competitive. We connect workers with great jobs and assist those who have been injured on the job. We help people who are unemployed through no fault of their own by providing temporary wage replacement and we ensure fair labor practices. We provide an up-to-date and accurate picture of the economy that helps in decision making. And we protect the workplace – and Colorado communities – with a variety of consumer protection and safety programs.

This is a values-driven organization, committed to accountability, agility, collaboration, and respect. We believe in outstanding customer service, an inclusive culture, continued process improvement and in our role as a trusted and strategic partner. Recognizing that knowledgeable employees drive our success, we are seeking dedicated individuals who exhibit our shared values and our passion for quality and excellence in all we do.

About the Role

The purpose of the unit is to manage and coordinate staffing activities within FAMLI, including recruitment, hiring, onboarding, and compliance. The unit works alongside HR, Payroll, hiring managers, and employees to ensure that the right employees are onboarded timely, ensuring rules, regulations, and organizational policies are followed.

The purpose of staffing coordinators is to manage and coordinate staffing activities within FAMLI, including recruitment, hiring, onboarding, and compliance. They work closely with HR, hiring managers, and employees to ensure that the right employees are hired and onboarded timely while adhering to rules, regulations, and organizational policies. They may also analyze staffing data, identify trends, and make recommendations to optimize staffing processes. Compliance and policy adherence are key responsibilities for staffing coordinators, as they ensure that the organization's staffing practices and policies comply with applicable HR rules and regulations. Their role is essential in supporting the overall success of the organization by maintaining an efficient and effective workforce.

Pay

• Hourly: $28.30 - $40.23
• Biweekly: $2,264.31 - $3,218.31
• Monthly: $4,906.00 - $6,973.00

Benefits

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans
• Medical and dental health plans
• Employer supplemented Health Savings Account
• Paid life insurance
• Short- and long-term disability coverage
• 11 paid holidays per year plus vacation and sick leave
• BenefitHub state employee discount program
• MotivateMe employee wellness program
• Excellent work-life programs, such as flexible schedules, training and more
• Access to participate in employer-supported employee affinity spaces
• RTD EcoPass Commuter Program
• Some positions may qualify for the Public Service Loan Forgiveness Program

Requirements

Minimum Qualifications

Experience Only: Five (5) years of relevant experience in an occupation related to the work assigned to this position such as professional scheduling/appointment system management, staffing support to include clerical and office support, staffing coordination.

OR

Education And Experience: A combination of related education and/or relevant experience in an occupation related to the work assigned equal to five (5) years such as professional scheduling/appointment system management, staffing support to include clerical and office support, staffing coordination.

Preferred Qualifications

• Involvement with coordinating hiring efforts to include onboarding, orientation, offer letters, and/or interviewing
• Experience working with a variety of stakeholders to prompt and encourage participation in gathering information on an ongoing basis
• Experience with documentation of office procedures
• Demonstrable proficiency in Google Suite

Conditions of Employment

• Must be a Colorado resident at time of application
• Must pass a thorough background check prior to employment which will include the E-Verify process

Skills

• Technical Writing: Demonstrates strong technical writing skills, including the ability to clearly and concisely communicate complex information in a way that is easily understood by the intended audience. Can effectively organize information and create structured documents such as procedural manuals, handbooks, guides, and job aides.
• Collaboration: Actively engages in inclusive teamwork, fostering positive relationships and facilitating open dialogue to achieve collective goals.
• Adaptability: Being able to quickly adjust to new or changing situations, priorities, and information. This includes being open to different perspectives and approaches, and being willing to modify plans or strategies as needed.
• Flexibility: Demonstrating a willingness to step outside of one's comfort zone, think creatively, and explore alternative solutions when faced with ambiguous situations. It involves being open-minded and embracing new ideas and possibilities.
• Resilience: Being able to handle uncertainty, setbacks, and unexpected challenges with a positive and proactive mindset. Resilient individuals can bounce back from failures or obstacles, learn from them, and continue moving forward.
• Communication: Effectively conveying and receiving information in ambiguous situations is crucial. This includes being able to ask clarifying questions, actively listen to others, and communicate ideas and expectations clearly, even when the circumstances are unclear.
• Emotional Intelligence: Having a high degree of self-awareness and empathy, which helps in managing emotions and understanding the emotions of others. Emotional intelligence enables individuals to navigate ambiguous situations with patience, empathy, and adaptability.
• Initiative and Autonomy: Being proactive and self-driven in ambiguous situations, taking ownership of tasks and projects, and seeking out opportunities for learning and growth. Individuals with this competency are comfortable working independently and taking responsibility for their decisions.
• Attention to detail: Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy in a fast-paced environment.
• Written Communication: Effectively communicates ideas through well-structured and engaging written content, adapting style and tone to suit diverse audiences.
• Verbal Communication: Understanding of the importance of insightful listening, communicating, and the ability to provide information and messages in a way that produces clarity and impact.
• Relationship Building: Managing relationships on behalf of the Director and team with numerous stakeholders including both internal and external.
• Problem-Solving: Identifying problems and reviewing related information to develop and evaluate options and implement solutions.
• Managing Multiple Priorities: Knowledge of effective self-management practices and ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
• Initiative: Knowledge of the value of self-motivation and initiative; ability and willingness to seek out work and the drive to accomplish goals.
• Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Time Management: Managing one's own time and the time of others.
• Exceptional organizational skills: Ability to manage multiple priorities and work independently with minimal supervision in a fast-paced environment.

After minimum qualification screening, there will be an online exam covering Microsoft Office Suite, Google Workspace, and other basic support competencies.