Program Assistant II

Position Summary

Aid in the implementation of various Senior Affairs programs; offer assistance and information to senior citizens; provide transportation services for frail, elderly or restricted seniors; perform record keeping, cash handling, and receptionist duties for Senior Affairs programs and perform related tasks relative to assigned area of responsibility.

Essential Functions

• Assist in implementing various senior activities within senior programs
• Aid in the recruitment and placement of program volunteers
• Provide assistance and information for senior citizens regarding programs, resources and health benefits available
• Answer questions seniors may have regarding programs
• Provide seniors with transportation to medical appointments and grocery stores; transport seniors safely and use most efficient routes
• Perform receptionist duties; answer telephones, relay messages and provide information regarding senior programs
• Perform cash handling services; operate cash register and collect money for senior activities and trips
• Perform record keeping duties; input data into computer, maintain membership and participant records and files, operate photo copier and fax machine
• Assist with planning and coordinating senior trips; take reservations and accompany participants on trips
• Cook and serve meals at designated sites; order food and supplies, set up lunchroom and drive van as needed

Supplemental Functions

• Post program flyers and marketing materials on bulletin boards as needed
• Perform related duties and responsibilities as required

Minimum Education, Experience And Additional Requirements

• High school diploma or GED
• One (1) year of senior services or customer service experience
• Valid New Mexico Driver's License or ability to obtain by date of hire
• Valid City Operator's Permit (COP) within six (6) months from date of hire

Working Conditions

• Office and field environment
• Travel from site to site
• Exposure to computer screens, vehicles, noise, inclement weather conditions
• Work closely with others

Physical Requirements

• Maintain physical condition necessary for walking, standing or sitting for prolonged periods
• Moderate or light lifting and carrying
• Operate motorized equipment and vehicles