Program Assistant - Housing

About the role

Join a team that values connection, accountability, and real impact. Located in Monticello, NY, this role offers a competitive pay rate of $18.00 per hour plus benefits package.

Responsibilities

• Provide administrative and project support to leaders and team members
• Troubleshoot and answer questions regarding program operations
• Maintain office and program files, including binders and meeting minutes
• Create meeting minutes for weekly case reviews
• Handle program purchase orders and track participant rent
• Afford assistance with vetting new participants

Qualifications and Attributes

• Strong clerical and organizational skills with the ability to multitask effectively
• Proficiency in Microsoft Office Suite and general computer systems
• Excellent written and verbal communication skills with the ability to work independently with limited supervision
• Demonstrated problem-solving skills and sound judgment in a professional setting
• Ability to understand and follow program regulations and take direction from multiple stakeholders
• Quick learner who proactively seeks clarification and asks questions to build knowledge
• Ability to identify and engage subject matter experts to support assigned responsibilities
• Energetic, outgoing, creative, and personable professional demeanor

Education and Experience

• Prior experience providing administrative and/or program support in an office, social services, housing, or human services environment
• Experience maintaining organized filing systems, program records, and official documentation, including both physical binders and electronic files
• Experience preparing meeting minutes, reports, and other formal documentation for team meetings or case reviews
• Experience handling financial and administrative processes such as purchase orders, payments, and tracking participant rent or fees
• Familiarity with client intake processes, including screening, vetting, and onboarding participants
• Experience troubleshooting program-related issues and responding to inquiries from staff, leadership, and program participants
• Experience preparing monthly reports and consistently meeting deadlines
• Ability to manage multiple responsibilities simultaneously while maintaining accuracy, confidentiality, and attention to detail

Physical Characteristics

• Must be capable to sit or stand in front of a computer for long periods of time
• Able to work in an open space floor plan
• Work alongside co-workers within 3 feet
• Occasional lifting of > 25+ pounds