PROGRAM ASSISTANT - CS

About the Role

Under the supervision of the SUN Site Manager, the Program Assistant supports day-to-day activities, data entry, document maintenance, client information management, and overall SUN program operations. The schedule is Monday to Friday, with hours dependent on site needs.

Core Values

• Equity & Social Justice: Values working in a multicultural, diverse environment and supports inclusion and program access for clients. Commits to agency goals for reducing disparities in outcomes for communities of color and adopts anti-racism approaches to services.
• Collaboration and Teamwork: Ability to collaborate and communicate effectively with a broad range of individuals and groups within MFS and other agencies. Values the inclusion of multiple voices, including clients/service users, in program design and implementation.

Responsibilities

• Oversee the general functioning of the after-school/summer program, including set-up, clean-up, maintaining attendance records, supplies, and transitions throughout the building.
• Assist the Site Manager with data entry, student attendance tracking, implementing positive behavior incentive plans, community and family event planning, and maintaining community partnerships.
• Act in a general support role for after-school Activity Leaders and students.
• Facilitate outreach and recruitment of students, parents, and community members to increase participation, volunteerism, and involvement in SUN activities.
• Assist in planning and coordinating family and community events.
• Coordinate participant registration, data collection, documentation, filing, and database maintenance in accordance with program needs.
• Assist with outreach and recruitment of community organizations and resources to support family health and social service needs.
• Complete the accurate count of suppers served to students daily.
• Develop positive working relationships with students, families, teachers, school staff, community partners, volunteers, office staff, and custodians.
• Provide administrative support to the SUN site office, including answering incoming calls, responding to and routing voicemail messages.
• Oversee and maintain office supplies and program inventory, ensuring needed supplies are available for staff.
• Maintain the office calendar for meetings and ensure up-to-date information is available on the wall calendar.
• Provide support to new or existing staff on making identification badges.
• Lightly maintain the cleanliness of the office environment.
• Become familiar with digital systems, various programs, and office equipment.
• Perform basic data entry and information upkeep, maintain client info, spreadsheets, casual program signage, and other data.
• Other duties as assigned.

Requirements

• High School diploma or GED or equivalent, plus relevant experience.
• Experience teaching and/or working with school-aged students.
• Personal transportation allowing for travel within the Portland Metropolitan area in a timely manner. If driving a personal vehicle, must maintain a valid driver’s license, personal auto liability insurance, and a driving record permitting coverage under the agency’s auto liability policy.
• Must pass a criminal background check, including a fingerprint background check.

Skills

• Ability to work with diverse groups and provide a welcoming environment to students.
• Ability to effectively manage and maintain confidential and sensitive information.
• Work effectively within a team-dependent environment.
• Ability to manage multiple projects simultaneously.
• Demonstrate flexibility to adapt to changing priorities and responsibilities.
• Strong verbal and written communication skills; proficiency in a language in addition to English is beneficial.
• Competency in using Microsoft Office and Google Suite.
• Excellent time management, prioritization, and organizational skills.
• Commitment to continuous quality improvements and innovation.
• Competency in operating a personal computer and utilizing the internet.

Work Environment

Work is normally performed in a collaborative classroom/office environment and/or at other locations as necessary. May require occasional early morning, weekend, or evening work. Position requires regular use of a computer, telephone, fax machine, scanner, copier, and may require accessing locations by stairs. Some bending and lifting could be necessary. Must be able to comfortably lift and carry up to 25 pounds on an occasional basis.