Program Assistant (Bilingual) (2181)

Responsibilities

• Manage the front desk duties
• Ensure the lobby is equipped with up-to-date information (e.g., flyers)
• Support community center functions
• Work closely with other program assistants
• Make reminder calls for enrichment classes and upcoming events
• Perform data entry into Salesforce
• Support food distributions
• Support emergency assistance when needed
• Provide general administrative support

Qualifications

• Education: High School Diploma or GED
• Knowledge, Skills, And Abilities:
  • Excellent customer service
  • Excellent spoken and written communication skills
  • Excellent interpersonal skills
  • Computer literate and proficient in use of Windows, Excel, MS Word
  • Familiarity with community resources
  • Willing to work flexible schedule, to include some evenings and weekends as needed
  • Ability to read and understand documents, to write routine reports and correspondence and to speak effectively before groups of families and staff
• Computer Proficiency: Proficient in Windows, Excel, MS Word
• Language Requirements: Bilingual Required (Spanish/English)