Program Assistant (Bilingual) (2181)

Responsibilities

• Manage the front desk duties
• Ensure the lobby is equipped with up-to-date information (e.g., flyers)
• Support community center functions
• Work closely with other program assistants
• Make reminder calls for enrichment classes and upcoming events
• Perform data entry into Salesforce
• Support food distributions
• Support emergency assistance when needed
• Provide general administrative support

Qualifications

• High School Diploma or GED
• Excellent customer service
• Excellent spoken and written communication skills
• Excellent interpersonal skills
• Computer literate and proficient in use of Windows, Excel, MS Word
• Familiarity with community resources
• Willing to work flexible schedule, to include some evenings and weekends as needed
• Ability to read and understand documents, to write routine reports and correspondence and to speak effectively before groups of families and staff
• Computer Proficiency: Proficient in Windows, Excel, MS Word
• Language Requirements: Bilingual Required (Spanish/English)