Program Assistant

About the Role

As a Program Assistant at West Coast University, you will provide administrative support for healthcare programs. Through daily activities and interactions, you will help students change their own lives and the lives of every patient they treat throughout their healthcare careers. You will have the opportunity to share your knowledge and experience as a key member of our student-centered, innovative community.

Responsibilities

• Assist the program leadership team with all administrative assignments.
• Handle large volumes of sensitive, confidential information concerning student, staff, faculty, and campus affairs discreetly.
• Initiate, collect, and track data within a database system to ensure proper record maintenance.
• Schedule and organize committee meetings; assist with the preparation, typing, filing, and distribution of minutes.
• Provide world-class customer service to students, associates, faculty, and other stakeholders.
• Monitor and communicate regularly with students and/or associates regarding adherence to licenses, certifications, development activities, and other documentation; send to the proper department for filing.
• Serve as backup to other departments (student services, bursar, registrar, reception, etc.) as needed.
• Maintain record-keeping and filing systems, ensuring accurate and up-to-date information for accreditation.
• Maintain accreditation files and prepare accreditation reports as directed.
• Perform other duties as assigned.

Requirements

• Working knowledge of Microsoft Office Suite Products, especially Outlook, Word, PowerPoint, and other MS Office products as needed.
• Two to three years of experience performing office and administrative/secretarial duties, preferably including administrative support for one or more managers in an academic or business office environment.
• Proficient reception and telephone communication skills and techniques.
• Knowledge of record-keeping, account maintenance, and purchasing practices and procedures.
• Proficient command of grammar, punctuation, spelling, and correct usage of the English language.

Qualifications

Associate’s degree or equivalent work experience required.