Program Assistant

POSITION SUMMARY AND QUALIFICATIONS

The position requires a high school education. Completion of courses or curriculum in office technology or administrative services is highly desired. Computer literacy with experience in Spreadsheets, Data Base Applications, Word, and Excel is required. Demonstrated ability to function in a general office capacity with ability to manage many functions at once is mandatory. This position also requires a satisfactory criminal records check, driver's license and satisfactory driving record, and reliable transportation.

RESPONSIBILITIES

• As the first point of contact for employees, clients and consumers, this position must focus on customer service and be the positive presence for the office.
• Operate office equipment such as copy machines, fax machines and computers and maintain operational with the assistance of the company supplying the equipment.
• Answer telephones, take messages, and assist visitors as needed.
• Manage the administrative functions of the office and keep in compliance with the state’s Developmental Disabilities Services standards.
• Issues memos to supervisory employees advising them of the monthly performance appraisals due.
• Follows up on missing appraisals.
• Establish and maintain database and spreadsheet records as required.
• Order office supplies and performs general administrative duties as approved by the Associate Director.
• Congnrols scheduling of the all meeting space through Outlook.
• Performs Performance Quality Improvement (PQI) duties as assigned by supervision & PQI committee.
• Works with Guthrie Coke and Local office in the distribution of employee gifts and awards.
• Aids applicants with completing the application and ensures that all required documentation is attached to the application.
• Oversees distribution of pay checks to all homes and to office staff, including assisting in distributing all live payroll checks to employees.
• Safeguards the agency’s maintenance of a signature and fingerprint for each employee.
• Schedules new employees for all trainings.
• Interviews applicants and works with Human Resources on hiring new employees.
• Ensures all new employee paperwork, onboarding, and trainings are completed in accordance with our state and company regulations.
• Helps maintain employee files.
• Greets and assists visiting clients.
• All other duties as assigned.
• Manage the administrative functions of the Department so that general operations are enhanced and the state’s Developmental Disabilities Services standards are maintained in a Professional manner.
• Maintaining at least 10 hours of billable time weekly, or more, while operating in Supported Employment.

BENEFITS

Volunteers of America Mid-States, offers a rich and robust benefits package the supports a healthy work life balance, which include the following:

• Health and Wellness Employee Assistance Plans (EAP)
• Health and Wellness Program
• Medical Coverage
• Dental Coverage
• Vision Coverage
• Flexible Spending Account
• Health Spending Account
• Short Term Disability
• MetLife Legal Plans
• Financial Wellbeing
• Competitive Compensation Packages
• Life Insurance (company paid)
• 403b retirement plan with company fund matching
• Employee discounts
• Loan forgiveness options through federal programs (National Health Corp & Public Service Loan Forgiveness)
• All company paid benefits and paid time off effective day one

WORK CULTURE

Work Culture: Integrity Committee, Compassion Committee, Retention Committee, Training & Development VOA LEAD Program- Leadership Development Program, VOA University - Staff Development, VOA Academy - Clinical Training and Development