Program Assistant

Job Summary

Provides support and assists with the overall administration and development of specific department programs.

Responsibilities

• Receives, greets, and directs visitors to the appropriate person or office.
• Assists with program planning and implementation.
• Answers telephones.
• Greets visitors and communicates with customers, employees, and other individuals to answer questions, disseminate or explain information, and address complaints.
• Responds to queries from and coordinates activities with other departments, the community, and program partners.
• Maintains mailboxes and distributes mail.
• Building/phone maintenance and repairs.
• Daily Tea and Colloquium.
• Maintains department bulletin boards.
• Provides administrative support to faculty: arranging travel reimbursements, hotel reservations, purchasing, and printing.
• Makes room reservations for department members (extra class or review sessions).
• Assists with general office work as needed.
• Compiles, sorts, and organizes data for entry into a database, distributes program information, and conducts program research.
• Assists in the creation and distribution of program materials, forms, and general correspondence.
• May track and report on current trends to determine future program needs.
• Other duties as assigned.

Problem Solving

Incumbents in this position are expected to be familiar with the department's policies and procedures and have working knowledge of University and department organizations and procedures in order to answer and assist staff and visitors. Incumbents are also expected to demonstrate sensitivity to others' needs while being understanding and helpful on the job.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

• Nearly Continuously: Sitting, hearing, listening, talking.
• Often: Repetitive hand motion (such as typing), walking.
• Seldom: Bending, reaching overhead.

Minimum Qualifications

Associate's degree in a related field, or equivalency (one year of education can be substituted for two years of related work experience), plus two years of related experience required; ability to use logic and reasoning to prioritize tasks; computer skills including word processing, spreadsheet software, and/or database software preferred; demonstrated human relation and effective communication skills also required. Bachelor's degree in a related field may be preferred.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

• Optimistic and positive personality that fosters a supportive work environment.
• Please include three references in your application.

Schedule

Full Time, 8am – 5pm, Monday – Friday, in person.

Pay

$20.00 - $23.00