Program Assistant at UD Botanic Gardens

About the role

The University of Delaware Botanic Garden (UDBG) is a living laboratory and outdoor classroom covering 15 acres of the College of Agriculture & Natural Resources campus. It promotes an understanding and appreciation of plants through education, extension, research, and engagement within the university, community, and horticulture industry.

Primary Responsibilities

• Auxiliary logistics for lectures, workshops, and on-site events.
• Book group guided tours.
• Draft, edit, or format educational handouts and presentation materials.
• Assist with organizing inventory, pricing, signage, and other tasks for plant sales.
• Support sale setup, staffing, and breakdown.
• Support current volunteer communications and onboard new volunteers.
• Track volunteer hours and assist with recognition efforts.
• Contribute to the creation of newsletters, flyers, signage, and event promotions.
• Help distribute promotional materials on campus and in the community.
• Maintain the UDBG website by updating calendar events, plant lists, and educational content.
• Monitor UDBG’s general office email address and support responses.
• Assist with ordering office and event supplies.
• Perform other duties as assigned based on business needs.

Qualifications

• Strong organizational and time management skills with the ability to manage multiple projects and deadlines.
• Excellent written and verbal communication skills with the ability to communicate professionally across a diverse audience, including volunteers, visitors, faculty, students, staff, and community members.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and Google Workspace.
• Strong attention to detail and accuracy.
• Able to work both independently and collaboratively as part of a team.
• Able to lift up to 25 pounds and assist with event and plant sale setup and breakdown.
• Flexibility to occasionally work evenings or weekends for special events.
• Interest in horticulture, public gardens, or environmental education.

Preferred Experience

• Experience with event planning, program coordination, or customer service.
• Familiarity with website content management systems and social media platforms.