Program Assistant

Responsibilities

• Aid in the implementation of healthcare professional licensure compacts related to the Rural Health Transformation Program.
• Work closely with the Chief of Program Development to anticipate changes to the impacted licenses, update applications and check lists.
• Train other staff on questions they may get from the public.
• Handle customer service-related issues and escalate issues to the Chief when necessary.
• Perform other tasks as assigned.

Requirements

• A working knowledge of the principles and practices of public administration.
• A working knowledge of the principles and practices of modern office management.
• The ability to establish and maintain effective working relations with staff.
• A working knowledge of the principles and practices of effective implementation procedures for policies and procedures.
• The ability to prepare accurate and concise written reports.
• A strong attention to detail.
• Strong communication skills.

Qualifications

• Education: At least two years of academic study in an accredited institution of higher education.
• Experience: Employment in a position of state government assisting a high-level state official by performing, at minimum, moderately complex administrative and supportive tasks involved in the implementation and administration of major projects and programs that had effect on all departments or agencies.