Program Assistant

Job Summary

The Program Assistants at C.A.R.E. Wellness Center & Services will collaborate with other students in our programs team to enhance our programming ability and impact within the community. The Program Assistant role is a learning-first apprenticeship designed to support C.A.R.E.’s program operations while preparing individuals for long-term leadership roles within the organization.

Phase 1 Learning & Orientation Commitment

• Completion of a 40-hour learning and orientation phase, completed flexibly every Wednesday 10am-2pm PST over several weeks.
• Learning focus areas: C.A.R.E.’s mission, vision, values, and program models; Trauma-informed program design and participant care; Ethical engagement with BIPOC and vulnerable populations; Program operations, documentation, and compliance; Introduction to agrotourism and retreat-based programming; Observation of meetings, events, and workflows.
• Light practice during learning phase: Assignment #1 - Team collaboration to create a Wellness Program CRM Tool; Assignment #2 - Shadowing program meetings, community engagement visits and/or events; Assignment #3 - Minor administrative and documentation support; Assignment #4 - Analytic reporting, storytelling, reflection and feedback conversations with leadership.

Phase 2 Volunteer Role

• Core Responsibilities:
  • Provide clerical and administrative support to program staff.
  • Prepare documents, correspondence, schedules, and reports.
  • Maintain accurate program files and participant records.
  • Support confidentiality and data protection standards.
  • Assist with planning, organizing, and supporting wellness programs, retreats, and agrotourism events.
  • Aid in participant registration, onboarding, and communications.
  • Afford support to event logistics, setup, and follow-up.
  • Serve as a point of contact for program participants.
  • Respond to inquiries with care, clarity, and professionalism.
  • Support relationship-building with community partners and stakeholders.
  • Assist with developing and updating program materials.
  • Support Program Operations Manual edits and updates.
  • Help monitor program outcomes and participant feedback.
  • Support cross-functional collaboration.
  • Support cross-team meetings (agendas, notes, announcements).
  • Collaborate with Marketing, Facilities, and Leadership teams.
  • Afford outreach to partner agencies and local businesses.

Essential Functions

• Typing speed of 35+ WPM.
• Strong oral, written, and digital communication skills.
• Comfort using project management tools and CRM platforms.
• Cultural sensitivity and trauma-informed awareness.

Preferred Qualifications

• Bachelor’s degree (or coursework) in Project Management, Business Administration, or related field.
• Background in holistic care, creative arts, or community work.
• Community-engaged personality.
• Passion for wellness, healing justice, and BIPOC-centered work.

Tools & Platforms Used

• Notion/Dynamics
• Slack + Yodel
• Microsoft Office Suite (Outlook, Calendar, Excel, Word, Teams, SharePoint, OneDrive, PowerPoint, Power Automation)

Work Conditions & Physical Requirements

• Flexible remote working schedule with some scheduled synchronous meetings, event settings during quarter sessions for programs.
• Minimal bending, stooping, sitting, and kneeling.
• May require long periods of standing.
• Exposure to animals, plants, perfume/incense, and nuts during in-person activities (for local volunteers).
• May require infrequent lifting up to 50 lbs.
• May require some local travel.

Equity & Values Statement

C.A.R.E. Wellness Center is an equal opportunity organization. We celebrate diversity and are committed to creating an inclusive, accessible, and healing-centered environment for all stakeholders.