Program Assistant

Location: Henderson, NV | Employment Type: Full-Time, Onsite, Monday through Friday

About Us

At Behavioral Health Solutions (BHS), we are dedicated to delivering exceptional care while staying true to our mission, vision, and values. We believe every member of our team plays an important role in strengthening our culture and ensuring our providers and employees feel connected to the work we do each day.

About the Role

We are looking for a Program Assistant who thrives in a fast-paced environment, is highly organized, and has a passion for fostering connection and supporting a mission-driven workplace. This role works directly with our Behavioral Program Specialist Manager to support the operations of our Programs Department across the organization. A top candidate will display excellent communication skills, ability to multitask, and knowledge of how to navigate our electronic health record system, ensuring smooth operations for Programs.

Responsibilities

• Handle provider inquiries and help maintain accurate patient records.
• Prepare and manage clinical documentation, including intake forms, treatment plans, and progress notes.
• Maintain and update patient status in databases, ensuring confidentiality and compliance with HIPAA regulations.
• Prepare necessary documentation for patients within the BCCP program for the insurance provider.
• Perform additional tasks, duties, and assignments as specified by your supervisor.

Requirements

• High school diploma or equivalent.
• Minimum of 2 years' experience in a healthcare-related field.
• Proficiency in Microsoft Office and Electronic Health Record-keeping systems.
• Strong understanding of healthcare regulations and compliance standards.
• Excellent communication and presentation skills, working with providers, other admin staff, and external contacts.
• Ability to work independently and collaboratively in a team environment.
• Strong organizational and project management skills.

Benefits

• Comprehensive benefits package (Medical, Dental, Vision, Life, STD, LTD, and more).
• Be part of a mission-driven organization dedicated to making a difference in the lives of others.
• Play a direct role in shaping and maintaining a positive, connected workplace culture.
• Growth and development opportunities within a supportive environment.
• Work-life balance (no weekends).

Pay

Hourly Compensation: $18 - $21.50/hour