Program Assistant - Aiken - 60006733

Responsibilities

• Perform daily office functions including clerical duties: answering telephones, filing, mail distribution, greeting volunteers and visitors, database entry, and case file maintenance per program guidelines.
• Make initial contact with potential new volunteers and set up interviews as required.
• Assist with volunteer continuing education training and volunteer appreciation/recruitment events.
• When staff or volunteers unavailable, assume responsibility for casework, court preparation, and court attendance for up to 5 cases.
• Operate in accordance with best practices and policies of the Cass Elias McCarter Guardian ad Litem Program.
• Work under limited supervision, exercising discretion with confidential information; follow directions of Program Coordinator II, Regional Director, and State Office Staff.
• Perform administrative tasks to maintain case files, database information, and clerical duties.
• Comply with South Carolina statutes and Best Practices applicable to the Cass Elias McCarter Guardian ad Litem Program.
• Maintain proficiency in Microsoft Word, Excel, and Outlook; perform data entry.
• Demonstrate strong organizational and time‑management skills.
• Exhibit strong written and verbal communication skills.
• Exercise judgment and discretion concerning confidential information and case management.
• Establish and maintain effective working relationships with volunteers, co‑workers, and partner agencies.
• Perform multiple tasks, prioritize, schedule, and organize work.
• Interpret and apply policies and procedures.
• Serve as support staff to ensure efficient county‑office operation under supervision of Program Coordinator II.
• Maintain accurate child and case‑specific information