Program Architect - Observability

Key Responsibilities

• Own overall observability program governance and delivery oversight
• Lead stakeholder engagement, executive communication, and alignment
• Define and manage the observability roadmap, milestones, and success metrics
• Provide architecture and methodology oversight across monitoring platforms
• Ensure consistency, standards, and best practices across observability implementations
• Produce executive-level reporting on platform health, value realization, and progress
• Cook up coordination across Splunk, ServiceNow, and infrastructure/application teams

Required Skills & Experience

• 10+ years of experience in enterprise architecture, observability, or monitoring programs
• Strong background in Splunk / enterprise monitoring ecosystems
• Experience leading large-scale observability or transformation initiatives
• Excellent executive communication and stakeholder management skills
• Ability to translate technical metrics into business outcomes