Program Analyst, Sr — Salem VAMC

Primary Responsibilities

• Provide administrative and programmatic support to the Research Oversight Committee, including scheduling, agenda development, documentation, and follow-up on action items to ensure effective coordination.
• Lead and support the development, drafting, and maintenance of SOPs, standard work documents, and guidance materials aligned with compliance requirements and organizational priorities.
• Review existing workflows and processes to identify gaps, misaligned duties, and outdated procedures, and support development of updated, compliance-aligned documentation.
• Cook with and coordinate with Research Service leadership, committee members, and other stakeholders to gather input, validate content, and ensure documentation reflects current operational needs.
• Track and report progress on SOP development and Research Oversight Committee action items, escalating risks and delays as needed.
• Support broader Research Service stabilization efforts, including identifying workflow inefficiencies and process improvement opportunities.
• Maintain accurate records and documentation to support audit readiness and compliance reviews.

Minimum Qualifications

• Bachelor's degree in business administration, public administration, health administration, public health, or a related field.
• 8+ years of experience supporting program analysis, program operations, research administration, or administrative coordination in a complex organization.
• Demonstrated experience developing or maintaining SOPs, standard work documents, or guidance/process documentation.
• Experience supporting committees, governance bodies, or leadership-level coordination activities, including scheduling, documentation, and action item tracking.
• Demonstrated ability to work independently and exercise sound judgment in ambiguous or fast-changing environments with minimal oversight.
• Strong written communication skills, with the ability to translate complex operational needs into clear, usable documentation.
• Proficiency with Microsoft Office Suite, including Word, Excel, and SharePoint.
• Ability to obtain and maintain a public trust clearance.

Desired Qualifications

• Experience supporting VA, VHA, ORD, or federal healthcare research environments.
• Experience supporting research compliance, regulatory, or audit-readiness activities.
• Experience supporting organizational rebuild, stabilization, or change management efforts.
• Familiarity with research service operations, workflows, or governance structures.
• Experience working directly with committees or oversight bodies in a healthcare or federal setting.
• Strong attention to detail and problem-solving skills under time pressure.