Program Analyst (Navy Gold Star Coordinator)

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must preserve all substantive info, not invent or summarize away detail. Remove boilerplate like cookie/navigation/legal/EEO etc. Also remove duplicated lines, application instructions. We need to parse the posting. Let's extract sections: - Summary: description of position assigned to Navy Gold Star Program; Casualty Support Programs (N95); CNIC. Description of programs. That's "About the role" content. - Duties: long list of duties. That's "Responsibilities" (or Duties). Use

Responsibilities

with

• items. - Requirements: Conditions of employment: Must pass records/background, E-Verify, US Citizen, non-critical sensitive position requiring access to IT II system and/or PII, need Secret Security Clearance, valid state driver's license, varied work schedules, occasional travel. That's "Requirements". Also maybe "Qualifications" separate. - Qualifications: At least three years of progressively responsible specialized experience providing assistance and case management service to military family members; Knowledge of military and DoD program guidance; Knowledge and understanding of DoD and DON long term survivor assistance programs and services; Knowledge of Microsoft Office Suite and Defense Casualty Information Processing System; Skill in use of office software applications and required management data systems; Skill in working with military casualty or bereaved families; Skill in collecting, organizing, analyzing data; Skill in providing assessment of survivor needs and referral; Ability to understand, be sensitive, have empathy; Ability to develop trusting helping relationships and work effectively with diverse backgrounds; Ability to intervene in crisis situations; Ability to work cooperatively with military and civilian organizations; Ability to identify needs, trends, performance measures to evaluate program effectiveness and provide recommendations; Ability to use data management and reporting systems; Ability to compose written reports; Ability to develop and deliver presentations/training; Ability to maintain professional boundaries and ethics; Ability to communicate effectively orally and in writing. - Education: This position does not have a positive education requirement. That's maybe under Qualifications or separate Education section. Since we have Education heading possible, but content says no positive education requirement. That's substantive? It says "does not have a positive education requirement." That's specific content, not placeholder. So we could include Education section with that statement. - Additional information: Salary dependent on experience/education, inclusive of locality pay; some positions have special requirements; selectee may be required to complete one-year probationary period; participation in Direct Deposit/EFT within first 30 days required; We utilize E-Verify; Salary dependent on experience/education (duplicate); This announcement may be used to fill additional vacancies within 60 days; For positions requiring travel more than twice per year, selectee may be required to obtain/maintain Govt Travel Card; Executive Order 12564 drug-free workplace; Commander, Navy Installations Command is Drug-Free Federal Workplace; use of illegal drugs not tolerated; Candidates should be committed to improving efficiency, passionate about ideals, committed to upholding rule of law and Constitution. Also "Help Review our benefits" at end but no benefits details given. So Benefits section: we have no specific benefits listed; only mention "Help Review our benefits" but no detail. According to rule: never create Benefits section unless posting actually states them. It does not state benefits, just a link. So we should NOT include Benefits. - Pay: Salary is dependent on experience and/or education. Salary is inclusive of locality pay. That's specific content about pay. So we can include Pay section with that statement (maybe also mention locality pay). Not "commensurate with experience" but it's "dependent on experience and/or education". That's specific enough. - Schedule: Must be able to work varied work schedules to include split days off, evenings, weekends, and holidays. Occasional last minute or emergency travel may be required. That's schedule info. So we can include Schedule section. - Also maybe "Additional information" could be split into other sections like "Probationary period", "Direct deposit", "Travel card", "Drug-free workplace". But we only have headings list; we could incorporate into Requirements or Qualifications? Probably better to keep as part of Requirements (conditions of employment) or Additional info. But we must not create sections not in list unless they map to given headings. The allowed headings are About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have Skills heading but we haven't extracted skills separately; many skill statements are in Qualifications. Could we split out Skills section? The posting includes many skill statements under Qualifications. Could we create a Skills section with those skill bullet points? The rule: Prefer a few substantive sections over many thin ones. We could keep Qualifications covering experience, knowledge, skills, abilities. But we have separate Skills heading allowed; we could move skill statements to Skills section and keep Qualifications for experience and knowledge? However the posting lumps knowledge, skills, abilities together under "Qualifications". It might be okay to keep Qualifications as is and not create Skills section to avoid thin sections. The rule: Prefer a few substantive sections over many thin ones. So better to not create Skills unless we have distinct skill content separate from qualifications. Since the posting does not separate them, we can omit Skills section. - Benefits: none. Thus sections: About the role (from Summary), Responsibilities (Duties), Requirements (Conditions of employment), Qualifications (Experience, knowledge, skills, abilities), Education (no positive education requirement), Pay (salary dependent), Schedule (varied schedules, travel). Possibly also include "Additional information" items like probationary period, direct deposit, travel card, drug-free workplace under Requirements or maybe as separate section? But we don't have a heading for that. Could incorporate into Requirements as additional conditions. Let's see: Requirements currently includes conditions of employment: background check, E-Verify, US Citizen, Secret clearance, driver's license, varied schedules, occasional travel. We could add probationary period, direct deposit, travel card, drug-free workplace as also requirements. That seems appropriate. Thus Requirements will contain all those. Now we need to format as HTML fragment: use

  for each section heading, then content: for prose use

  , for lists use

  • . Ensure we preserve all substantive info, not invent or summarize away detail. Must not repeat job title. Must not include boilerplate. We need to be careful to not omit any details. Let's extract each piece precisely. **About the role** (Summary): "This position is assigned to Navy Gold Star Program; Casualty Support Programs (N95); Commander, Navy Installations Command (CNIC). Casualty Support Programs are the Navy's primary agency for the delivery of an array of human services programs intended to enhance the stability and self-sufficiency of wounded, ill and injured Service Members (SM) and survivors of deceased SM's. The programs fall under the Casualty Support category and include Wounded Warrior, Fisher House and Navy Gold Star." We should keep that exactly. **Responsibilities** (Duties): list of duties. Let's capture each bullet. From the text: - Initiates contact with surviving family members of deceased sailors, establishing cases and coordinating available services of government and non-government organizations. - NGS families come from diverse racial, ethnic, religious, and socioeconomic backgrounds. (This is a statement, maybe part of duty? It's a fact about families; but it's in duties section. We'll keep as a duty bullet? It's a statement about families; could be its own bullet.) - Establishes plan of action and ensures comprehensive long term survivor assistance services are provided through a coordinated community response. - Provides written documentation of survivor information and services provided in applicable data bases (e.g., Defense Casualty Information Processing System). - Provides information and referral utilizing complete range of both government and nongovernment program services which includes the assessment and evaluation of the effectiveness of these programs. - Maintains NGSP compliance with higher headquarters policy instructions to ensure proper records management and documentation. - Provides recommendations through evaluation of case outcomes pertaining to NGS programming to leadership to improve overall program effectiveness. - Carries out professional duties in accordance with policy and standards. - Monitors services provided for long term survivor assistance, including direct survivor feedback in their respective area of responsibility (AOR). - Verifies survivor eligibility for services and benefits. - Performs statistical/analytical work to include collecting, computing and analyzing statistical data for effectiveness of installation outreach and education programs. - Follows established regional program protocols for collection of data to include, but not limited to, number of cases received, trainings provided and personnel trained at an installation. - Writes and prepares both survivor and command leadership correspondence and briefs. - Maintains liaison with outside offices and organizations (e.g., Navy Command Units, Veterans Affairs, and local area agencies and organizations) advising them on long term survivor assistance programs. - Coordinates with Region Navy Gold Star Coordinator (RNGSC) Area Supervisor to ensure long term survivor assistance, awareness, training and survivor advocacy is implemented according to Department of Defense (DoD) and Department of the Navy (DON) policy. - Provides process improvement recommendations to management. - Maintains compliance with program standards and scope of care related to long term survivor assistance. - Provides requested data in support of presentations and proposals by higher-level management. - Makes recommendations to RNGSC Area Supervisor for changes or improvements in methods and procedures, educational materials and resource information that should be made available for survivors. - Provides accurate and up to date information in management data systems. - Coordinates and collaborates with other N9 programs, government and non-government organizations in area with goal of executing remembrance events and gatherings that emphasize the importance of lost service members and their families. - Prepares after action reports and captures lessons learned and best practices for both hosted and attended events; and identifies policy/procedural issues within AOR to make policy/procedural recommendations to increase response/efficiency/effectiveness. - Attends periodic DoD, CNIC and regional Area trainings, meetings and working groups. - Coordinates with RNGSC Area Supervisor, facilitates the development and collaboration of installation NGS public awareness campaigns to include events, outreach plans, etc. - Plans and conducts outreach events, presentations, and training on subject matter related to AOR. We need to ensure we didn't miss any. Also there is a line: "In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience." That's more about application instructions; we should remove as per rule: remove application instructions. So we omit that. Now **Requirements** (Conditions of employment): List: - Must pass all applicable records and background check. - Must successfully pass the E-Verify employment verification check. - Any discrepancies must be resolved as a condition of employment. - Must be a US Citizen. - This is a non-critical sensitive position requiring access to IT II system and/or PII. - Position requires employee to obtain/maintain eligibility for a Secret Security Clearance. - Must have or be able to obtain and maintain a valid state driver’s license. - Must be able to work varied work schedules to include split days off, evenings, weekends, and holidays. - Occasional last minute or emergency travel may be required in order to provide survivors briefs and/or notifications for high profile cases. - Selectee may be required to complete a one (1) year probationary period. - Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. - We utilize E-Verify to confirm selectee's eligibility to work in the United States. (duplicate of earlier; but we can keep once.) - For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel