Program Analyst, Informatics Mid-Level

About the role

Artemis provides mid-level analytical support focused on measuring the effectiveness of informatics programs, business processes, and surge-support activities. This role must have knowledge in how to plan, analyze and evaluate the effectiveness of operating programs.

Responsibilities

• Use source data to evaluate the effectiveness of programs and business processes.
• Use qualitative and quantitative analytical skills to assess the effectiveness of the operations.
• Effectively manipulate data to present program status and make recommendations on improving business processes.
• Collect, analyze, and report metrics for Weekly Meeting and Report (PWS 4.2.B) and Monthly Report (PWS 4.2.D).
• Analyze issue trends, ticket velocity, and training completion data.
• Affiliate with readiness assessments and gap analyses under the IAP-to-EIWMP incorporation effort.
• Prepare data packages that feed the Informatics Surge Readiness Index.

Qualifications

• Bachelor’s degree
• Minimum 5 years of experience in program analysis, preferably with clinical informatics or VA healthcare experience
• Strong qualitative and quantitative analytical skills
• Experience with VA clinical informatics programs or EIWMP
• Proficiency with Power BI, ServiceNow reporting, or similar tools
• Familiarity with LPM/Agile metrics and PI reporting