Program Analyst

About the role

We are seeking a detail-oriented and collaborative Program Analyst to join our team. This role will partner closely with business stakeholders to unlock value through critical software tools that support our People & Culture strategy.

Responsibilities

• Aid in the planning, design, development, and implementation of enhancements to UKG, iCIMS, ViewPoint, Oracle Fusion and other existing core applications and provide recommendations on new systems being considered.
• Design and build core application reports, dashboards, imports and notifications to assist managers with efficient data capture and making informed and timely decisions.
• Act as a backup Administrator of Oracle Fusion and other core the company applications as assigned.
• Afford regular review of appropriate program, security and report access that conforms with SOX requirements.
• Apply communication, analytical and problem-solving skills to identify, relay and resolve process and system issues to maximize the benefit of company core applications.
• Provide guidance and assistance to all users with core application questions or concerns.
• Meet with decision makers, process owners and end users to help define business requirements and systems goals and identify and resolve business application issues.
• Compile and manage information requests whether creating internally or working with outside consultants for all teams in the designated tools.
• Communicate the status of requests and projects to management.
• Aid in developing, executing and documenting test plans for all UKG, iCIMS, ViewPoint, Oracle Fusion and other core the company System Upgrades.
• Conduct or coordinate training on UKG, iCIMS, ViewPoint, Oracle Fusion and other core applications as needed and as determined by management.
• Serve on task teams (Application Vendor Analysis, Process and Policy Research, etc.).
• Work with internal and external auditors as needed.
• Maintain and enhance skills through formal and informal training opportunities.
• Mentor and provide guidance to junior members of the team

Qualifications

• Bachelor’s degree (BA/BS) in Management Information Systems, Business or other related field or 1-2 years related experience and/or training or equivalent combination of education and experience.
• Proven experience with UKG, iCIMS, ViewPoint, Oracle Fusion, B2W, Procore and other company Core Applications.
• Work effectively with teams utilizing a customer centered approach.
• Excellent written, oral and interpersonal communication skills.
• Write reports, business correspondence and procedure manuals.
• Effectively present information and respond to questions from groups of users, managers, and customers.