PROGRAM ASSISTANT

General Description

Metropolitan Family Service position descriptions are guidelines. They are not intended to identify every task that an employee will be asked to complete. They are intended as a general outline of the essential work responsibilities and qualifications of the position.

Agency Culture

We use creative and proactive problem solving to build and sustain dynamic community-based programs and quality services. We believe in the potential of families and individuals at all life stages and focus on prevention, wellness, and independence. We build strong relationships by collaborating with our funders, partners, and highly trained volunteers, always striving for an extensive commitment to diversity.

CORE VALUES

• Equity & Social Justice
• Values working in a multicultural, diverse environment
• Values and supports inclusion and program access for clients
• Supports agency goals for reducing disparities in outcomes for communities of color
• Adopts anti-racism approaches to services by understanding and acknowledging systemic and individual racism and privilege
• Collaboration and Teamwork
• Ability to collaborate and communicate effectively with a broad range of individuals and groups within all program areas of MFS as well as other agencies
• Values the inclusion of multiple voices, including clients/service users, in the design and implementation of programs and services.

Essential Duties and Responsibilities

• Oversee general functioning of the after school/summer program, including set-up and clean-up, maintaining attendance records, supplies, and transitions throughout the building
• Aid Site Manager with duties including: data entry, student attendance tracking, implementing positive behavior incentive plans, community and family event planning, and maintaining community partnerships
• Facilitate outreach and recruitment of students, parents, and community members to increase participation, volunteerism, and involvement in SUN activities
• Aid in the planning and coordination of family and community events
• Coordinate participant registration, data collection, documentation, filing and database maintenance in accordance with the program’s needs
• Aid in the outreach and recruitment of community organizations and resources to support family health and social service needs
• Develop positive working relationships with students, families, teachers, school staff, community partners, volunteers, office staff and custodians
• Provide administrative support to SUN site office including answering incoming calls, responding and routing voicemail messages for our programs
• Oversee and maintain of office supplies and program inventory, ensure needed supplies are available for staff
• Maintain office calendar for meetings and ensure up to date information is available on wall calendar
• Provide support to new or existing staff on making identification badges
• Lightly maintain the cleanliness of office environment including
• Become familiar with our digital system, various programs, and equipment in the office
• Basic data entry and information upkeep, maintain client info, spreadsheets, casual program signage and other data
• Other duties as assigned

Knowledge, Skills And Abilities Required

• Ability to work with diverse groups and provide a welcoming environment to students
• Ability to effectively manage and maintain confidential and sensitive information
• Work effectively within a team-dependent environment
• Demonstrate flexibility to adapt to changing priorities and responsibilities depending on the needs of the position/department
• Possess strong verbal and written communication skills in a language in addition to English is beneficial
• Competency in using Microsoft Office and Google Suite
• Competency in using Microsoft Office and Google Suite
• Education And Experience Requirements
• High School diploma or GED or equivalent, relevant experience
• Experience teaching and/or working with school aged students
• Other Requirements
• Personal transportation allowing for travel within the Portland Metropolitan area in a timely manner. If driving a personal vehicle must maintain a valid driver license for the state of residency, personal auto liability insurance coverage and a driving record permitting coverage under the agency auto liability policy.

Work Environment

Work is normally performed in a collaborative classroom/office environment and/or at other locations as deemed necessary. May require occasional early morning, weekend or evening work. Position requires regular use of computer, telephone, fax machine, scanner, copier and may require accessing locations by use of stairs. Some bending and lifting could be necessary. Must be able to comfortably lift and carry up to 25 pounds on an occasional basis.

Additional Information

Metropolitan Family Service is committed to building a diverse workforce to broaden and deepen our work in the communities we serve. We strongly urge candidates from communities of color, disability, LGBTQ+, linguistically diverse populations, older adults and military veterans to consider application to our positions. MFS is an Equal Opportunity Employer.