Program Analysis Specialist- SC/Huntington Park-11-330

Essential Functions

• Cook up caseload assignments for Veteran Engagement Case Managers
• Keep tabs on program progress by tracking Google spreadsheets
• Manage caseloads of all Veteran Engagement Case Managers to keep the case load ratio in check
• Assess capacity and direct participants/clients to Veteran Engagement Case Managers based on their needs
• Collaborate with SSVF Supervisors on referrals, 90-Day recertifications, exits, and supportive services
• Report housing placements to the Program Manager and supervisors
• Generate a tracking system for upcoming program recertifications
• Monitor and remind veterans to complete program surveys
• Track the number of veterans enrolled in various programs
• Aid the Finance Administrative Specialist with returned checks, outstanding checks, and landlord enrollments to ACH payments
• Coordinate with the Santa Barbara/Ventura (SBV) Program Assistant and Program Manager to consolidate SBV Data and report program DATA to the SSVF Program Manager
• Create a tracking system for all participant files for Los Angeles, Santa Barbara, and Ventura counties
• Support the SSVF Program Manager in monitoring MOUs with subcontractors
• Coordinate program audits with the CIS QA Manager to maximize the number of files to review annually
• Conduct random HMIS audits to ensure required uploads and case notes are uploaded
• Work independently from the QA Manager in monitoring program files (paper copies or electronic files)
• Drive to Santa Barbara and Ventura Quarterly for Program reviews
• Assess and implement program procedures in capturing DATA and help train staff on deficiencies based on DATA analysis
• Participate in Case Management Meetings and attend staff training as needed
• Prepare and submit program reports as needed to CIS Director, Divisional Headquarters, and program funders

Required Qualifications

• Bachelor’s degree preferred but not required
• Minimum of 2 years of administrative and Data analysis experience
• Expert in utilizing complex Excel functions
• Proficient in data manipulation and visualization using excel format
• Excellent communication skills
• A valid California Class C Drivers License
• Capable of passing the MVR on an annual basis

Skills, Knowledge & Abilities

• Interpersonal skills, active listening, and team player
• Time Management skills and creativity skills
• Proficient knowledge of Adobe Pro and Adobe Acrobat
• Able to multi-task and work on multiple assignments/projects
• Able to use creative thinking, experience, and resourcefulness to overcome obstacles
• Demonstrate the ability to assist others, demonstrate patience, and deliver measurable results