Program Aide I (Part-Time) (Domestic Crisis Shelter, Douglas)

About the role

Provides support to staff and participants through answering the crisis line and screening potential participants for admissions.

Maintains control over shelter food and supplies, assists with activities and groups, and provides transportation to participants.

Position may from time to time be stressful and require a high demand of performance. May perform other duties as assigned.

Essential Functions

• Promotes the safety and confidentiality of participants and shelter
• Provides protection, food, and other basic needs with dignity and respect to program participants
• Prepares facility and participants for Child and Adult Care Food Program (CACFP) meals
• Records CACFP meal counts, serves food according to guidelines, and ensures CACFP program compliance
• Utilizes the "Empowerment Model" of behavior
• Provides information regarding resources and referrals to community-based resources
• Monitors the crisis line and assists with participant intakes
• Collaborates and networks with other agencies in coordinating services
• Promotes the House of Hope Program through community awareness on domestic violence
• Accommodates flexible program scheduling; is open to change
• Provides feedback of participants' progress in meetings and shift notes
• Attends weekly staff meetings and required trainings
• Maintains and stocks all program forms
• Aids in the completion of program reports
• May drive agency vehicle on company business
• Performs other duties as assigned

Minimum Requirements

• Suitable work experience may be considered as transferable skills in order to meet minimum requirements of the position and will be considered by the Executive Director of Human Resources.
• High School Diploma or GED
• Ability to obtain and maintain CPR, First Aid, Food Handlers Certificate, and TB clearance (employer paid)
• Proven strong communication skills - oral and written are clear, concise, and in an organized fashion using appropriate style, grammar, and tone
• Ability to develop and maintain effective working relationships with other staff, officials, community organizations, government agencies, and the general public
• Required to lift 35 pounds 20% of the time

Regulatory

• Must be at least 18 years of age
• Valid driver license and 39-month motor vehicle report
• Ability to obtain and maintain Arizona Level One Fingerprint Clearance Card and FBI National Criminal Records History Report (employer paid)
• Pass pre-employment drug screen (includes marijuana, regardless of recreational use laws) (employer paid)
• TB screening

Desired Qualifications

• Associate's Degree in related field
• Additional years of directly-related experience
• Bilingual in English and Spanish, verbal and written