Program Aide - Part Time
About the role
The Town of Windsor seeks an energetic, organized, and self-directed individual to provide administrative support for the Windsor Food Bank, under the Social Services Department. This role performs a variety of duties, including customer service, record keeping, data entry, and other general office duties.
Responsibilities
- Conduct phone confirmations for food bank home deliveries
- Manage monthly food bank calendar (donations, store pick-ups, large incoming deliveries)
- Supports with food drives and food collections
- Serve as primary point of contact
- Schedule deliveries and pickups
- Respond to calls and emails
- Maintain accurate records
- Unload food bank donations outside regular distribution hours
- Prepare and send thank-you letters to donors
- Oversee volunteers for stocking outside food bank hours
- Conduct additional stocking and product rotation during weekday 1:00–5:00pm shifts and Fridays
- Carrying out a variety of routine administrative procedures in the Social Services department
- Maintains records
- Answers incoming calls and routes callers or provides information
- Provides customer assistance
- Operates a vehicle to run errands
- Maintaining appropriate front-line desk coverage during business hours
- Assists with department communications
- Develops notices, flyers, brochures, newsletters, social media, news articles, and other informational materials about programs and services
- Participating in meetings, outreach events, seminars, and training sessions
- Serves as a member of various employee committees
Requirements
- High School Diploma or equivalent with 2 years of experience in clerical work, or any equivalent combination of training and experience desired
- Working knowledge of MS Office Suite (Internet, Word, and Excel) and other programs as needed (i.e. mail merge, database management)
- Experience with MUNIS and Canva a plus
- Valid driver’s license
Qualifications
- Ability to work independently and within a team in an office environment
- Ability to prepare clear, concise, and complete reports and strong verbal skills, including active listening, and emotional intelligence
- Ability to establish and maintain effective working relationships with other employees and the general public with culturally diverse populations and persons experiencing a wide range of social conditions
Skills
- Customer service
- Record keeping
- Data entry
- Office administration
- Volunteer coordination
- Front-line desk coverage
- Departmental communication
- Meeting participation
- Outreach event support
- Training session involvement
- Employee committee membership
Benefits
Continued employment beyond this period is contingent upon future funding.
Pay
$17.35- 22.56/hour depending on experience.
Schedule
Schedule: Monday, Tuesday, Thursday: 1:00pm–5:00pm and Friday: 8:00am–4:00pm
Compensation
Compensation: $17.35- 22.56/hour depending on experience. Successful candidates will be subject to the Town of Windsor background screening process, which includes a criminal background check and a pre-employment drug screen including testing for marijuana.
Contact Information
To apply: Please complete an application and include a resume at https://www.windsorct.gov/718/Career-Opportunities. The Town of Windsor is an Equal Opportunity Employer and values diversity at all levels of the workforce. EOE/AA