Program Aide

Position Summary

Under the supervision of the Senior Services Manager, provides administrative support for the activities related to the Family Caregiver Support Program, Linkages, and Supportive Services Program contracts.

Duties And Responsibilities

• Conduct initial intake/screen for potential Care Management and Home-Based Care clients
• Maintain central intake log to track referrals
• Complete follow up calls as needed with clients/families/referral sources
• Document daily activities
• Provide information and referral
• Perform data entry; enter client information into database
• Prepare and submit weekly, monthly, and quarterly reporting
• Track, maintain, and report up-to-date list of all active clients monthly to supervisor
• Auxiliary with audits, client satisfaction surveys, and other documents

Knowledge, Skills, And Abilities

• Experience working with senior citizens highly desirable
• Excellent verbal and written communication
• Bilingual (English/Spanish) knowledge preferred
• Knowledge of MS Office programs (Word, Excel, Outlook)

Education And Experience

• High school diploma; or equivalent
• Associate of Arts degree in related field, preferred
• Prior experience working with seniors and volunteers

Licensing/Certification Requirements

• Occasional driving is required. Must provide your own vehicle, valid California Driver’s License and proof of full insurance coverage.
• Negative tuberculosis screen (required).

Work Environment/Physical Demands

• Work in moderate noise levels and non-smoking environment
• Ability to occasionally lift and/or move up to 25 lbs. independently
• Frequently involves sitting, standing, walking, squatting, bending, or climbing stairs (as needed)
• Occasionally may be required to stoop, kneel, crouch, or crawl
• Must be able to speak and hear clearly to communicate effectively
• Constantly operates a computer, keyboard, and other various office machinery
• Majority of job duties are performed onsite; however, visits to different sites may be required

Compensation

In accordance with California law, the expected pay range for this position is posted with this position. The actual compensation will be determined based on experience and other factors permitted by law.

Human Services Association is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all individuals, regardless of race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic as defined by applicable federal, state, and local laws.

Application Process

To apply for this position, please click the button below, which will open a prepared email in your default email program. Simply attach your resume in .PDF or .DOC format to the email and click "send."

If the position you are applying for has specific education, licensing, or certification requirements, please submit your unofficial transcripts and credentials alongside your resume.

If you experience difficulties sending your email via the button below, please send your resume to jobs@hsala.org and include 26SS12 Program Aide in the subject line.

We will review your background, and if the role is a match to your skills and experience, we will reach out to you to discuss next steps.

Any questions regarding this position or the application process should be directed to Human Resources at jobs@hsala.org.