Program Administrator - Family Engagement

About the role

The Houston-Galveston Area Council is one of the largest regional planning commissions in the country, serving 13 counties and over 7 million people. We address issues that span across city and county boundaries every day, impacting areas such as childcare quality, senior safety, job connections, disaster recovery, water quality, and more.

Responsibilities

• Provide day-to-day leadership, supervision, and support to Family Engagement Outreach Coordinators.
• Aid in the design, implementation, and continuous improvement of family engagement and outreach initiatives.
• Create and execute strategic outreach plans to enhance awareness, accessibility, and utilization of available Workforce Solutions services and other family support services.
• Collaborate to identify community needs, address service gaps, and improve access to family resources.
• Set annual goals, performance measures, and outcome targets for outreach and family engagement activities.
• Maintain program performance and implement continuous improvement strategies to maximize impact and effectiveness.
• Serve as the program's subject matter expert on family engagement, early childhood development, and community-based family support services.
• Promote innovation, accountability, and continuous improvement among team members.
• Represent the organization at community meetings, outreach events, coalitions, and stakeholder groups.
• Maintain current knowledge of best practices related to parent engagement, early literacy, child development, and protective factors that strengthen families.
• Guide the development and maintenance of regional family resource directories and outreach materials.

Key Qualifications

• Strong knowledge of family engagement, early childhood development, community outreach, and family support service systems.
• Strong project management skills with the ability to manage multiple priorities, meet deadlines, and achieve performance goals.
• Strong analytical and critical thinking skills, including the ability to interpret data, identify trends, and make data-driven decisions.
• Effective communication skills with diverse audiences, including families, community partners, leadership, and public stakeholders.
• Organizational and time management skills with exceptional attention to detail.
• Leadership, supervisory, coaching, and development abilities, fostering a collaborative and high-performing team environment.
• Self-motivation and the ability to work independently in a fast-paced environment.
• Working knowledge of Microsoft Office Suites and SharePoint.

Preferred Qualifications

• Bachelor’s degree in Human Services, Social Work, Education, Early Childhood Education, Public Administration, Communications, or a related field.
• Knowledge of the Greater Houston and Gulf Coast communities, including demographics, community resources, and culturally responsive engagement practices.
• Experience developing, implementing, monitoring, and evaluating community-based programs and initiatives.

Qualifications

• Bachelor’s degree in an applicable academic discipline or related field of study; master’s degree preferred.
• 4 years of experience working with local government, nonprofit programs, schools, or in job-related duties.

What You Will Need to Live in the Region

All employees of H-GAC are required to reside within the agency’s region of service to support our commitment to excellence in service of our region.

Equal Opportunity Employer

H-GAC is an equal opportunity/ADA employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or protected veteran status.