Profit Center Manager

About the Role

Plan, direct, and lead all business operations at the Profit Center. This role is accountable for sustaining consistent profitability of the business.

Responsibilities

• Achieve sales, gross profit, market share, and profit sharing goals through the recruitment, development, training, coaching, evaluation, and management of the Profit Center team.
• Set clear performance expectations and goals for teammates and conduct regular performance evaluations to assess progress and provide feedback and development.
• Determine targeted customer account potential, establish sales goals for those accounts, and hold salespeople accountable for achieving those goals.
• Achieve upper quartile performance in these key indicators - Gross Profit %, Net Salaries Ratio, Occupancy Ratio, Return on Investment, Gross Profit per Employee, and Profit Sharing per Employee.
• Analyze available financial reports and information, implementing appropriate strategies to increase sales and margins, improve productivity, and manage expenses and assets.
• Ensure the Profit Center meets or exceeds customer service expectations.
• Build relationships in the community to understand the marketplace, increase market share, and identify new markets.
• Conduct all business in accordance with Company policy and procedures.
• Maintain and insist upon a safe working environment in accordance with Company policy and procedures.
• Safeguard and maintain all Profit Center assets - buildings, fleet, equipment, inventory, and receivables.
• Successfully complete required safety and compliance training programs as assigned.
• Perform other duties as assigned by management.

Requirements

• College degree or equivalent industry experience
• 5+ years of sales and service experience
• 1+ year of leadership experience
• Able to drive for company business. As a company business driver, you must:
  • Be at least 18 years old
  • Possess a proper and valid driver's license
  • Have a driving record that meets the criteria for being an Authorized Driver in accordance with Company policy

Qualifications

• Possess excellent people skills, sound business judgment, and the capacity for continued growth and contributions to the Company
• Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain appointments and customer and vendor contact files, and to analyze performance data
• Possess a strong work ethic and a high standard of integrity
• Create and nurture a positive team environment, inspiring all employees to do their best work to achieve the highest levels of customer and employee satisfaction
• Be able to build positive, influential relationships with customers and vendors
• Be able to interpret financial report data to determine the success/failure of plans and to take appropriate action to adjust business plans ensuring success
• Be able to learn and operate the computer related systems used for business operations
• Be able to read, write, speak, and understand English
• Product knowledge related to the specific Profit Center market preferred

Benefits

• Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis
• Medical, dental, vision, and prescription coverage
• Accident, Hospital Indemnity, and critical care coverage
• Life insurance and Long Term Disability
• Pre-tax accounts for healthcare, dependent care, and commuter benefits
• Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)
• Paid pregnancy and parental leave
• Paid day of community service
• 401(k) Retirement cash account with company contributions
• Targeted training programs focused on your personal and professional growth
• Company wellness program
• Employee discounts
• College tuition benefits

Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement or employed through an intern program.