Profit Center Manager

About the role

This role is accountable for sustaining consistent profitability of the business. It involves planning, directing, and leading all business operations at the Profit Center. Key responsibilities include recruiting, developing, training, coaching, evaluating, and managing the Profit Center team, setting clear performance expectations, holding salespeople accountable for achieving sales goals, analyzing financial reports, and ensuring customer service expectations are met.

Responsibilities

• Plan, direct, and lead all business operations at the Profit Center.
• Achieve sales, gross profit, market share, and profit sharing goals through the recruitment, development, training, coaching, evaluation, and management of the Profit Center team.
• Determine targeted customer account potential, establish sales goals for those accounts, and hold salespeople accountable for achieving those goals.
• Achieve upper quartile performance in key indicators such as Gross Profit %, Net Salaries Ratio, Occupancy Ratio, Return on Investment, Gross Profit per Employee, and Profit Sharing per Employee.
• Analyze available financial reports and information, implementing appropriate strategies to increase sales and margins, improve productivity, and manage expenses and assets.
• Ensure the Profit Center meets or exceeds customer service expectations.
• Build relationships in the community to understand the marketplace, increase market share, and identify new markets.
• Conduct all business in accordance with Company policy and procedures.
• Maintain and insist upon a safe working environment in accordance with Company policy and procedures.
• Safeguard and maintain all Profit Center assets - buildings, fleet, equipment, inventory, and receivables.
• Successfully complete required safety and compliance training programs as assigned.
• Perform other duties as assigned by management.

Requirements

• College degree or equivalent industry experience
• 5+ years of sales and service experience
• 1+ year of leadership experience

Qualifications

• Product knowledge related to the specific Profit Center market preferred
• Excellent people skills
• Sound business judgment
• The capacity for continued growth and contributions to the Company
• Effectively use Microsoft Office software (Outlook, Word, Excel)
• Create and nurture a positive team environment, inspiring all employees to do their best work to achieve the highest levels of customer and employee satisfaction
• Build positive, influential relationships with customers and vendors
• Interpret financial report data to determine the success/failure of plans and to take appropriate action to adjust business plans ensuring success
• Learn and operate the computer related systems used for business operations
• Read, write, speak, and understand English

Benefits

• Full-time benefits (for team members working 30 or more hours per week): Medical, dental, vision, and prescription coverage
• Accident, Hospital Indemnity, and critical care coverage
• Life insurance and Long Term Disability
• Pre-tax accounts for healthcare, dependent care, and commuter benefits
• Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)
• Paid pregnancy and parental leave
• Paid day of community service
• 401(k) Retirement cash account with company contributions
• Targeted training programs focused on your personal and professional growth
• Company wellness program
• Employee discounts
• College tuition benefits

Pay

$110,000.00 - $130,000.00

Schedule

Full-time