Profit Center Manager

Hajoca Corporation is one of the country's largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is built on the principles of "Service, Integrity, Reliability," and relationships of trust with teammates, customers, and suppliers. We operate in a decentralized environment where each location, called a Profit Center (PC), is run by the Profit Center Manager as their own small business. A typical Profit Center includes a warehouse, counter, sales office, and sometimes a showroom. Our PCs conduct business under unique trade names, offering a customized approach tailored to each local marketplace.

About the role

Plan, direct, and lead all business operations at the Profit Center. This role is accountable for sustaining consistent profitability of the business.

• Achieve sales, gross profit, market share, and profit sharing goals through the recruitment, development, training, coaching, evaluation, and management of the Profit Center team.
• Set clear performance expectations and goals for teammates and conduct regular performance evaluations to assess progress and provide feedback and development.
• Determine targeted customer account potential, establish sales goals for those accounts, and hold salespeople accountable for achieving those goals.
• Achieve upper quartile performance in key indicators: Gross Profit %, Net Salaries Ratio, Occupancy Ratio, Return on Investment, Gross Profit per Employee, and Profit Sharing per Employee.
• Analyze available financial reports and information, implementing appropriate strategies to increase sales and margins, improve productivity, and manage expenses and assets.
• Ensure the Profit Center meets or exceeds customer service expectations.
• Build relationships in the community to understand the marketplace, increase market share, and identify new markets.
• Conduct all business in accordance with Company policy and procedures.
• Maintain and insist upon a safe working environment in accordance with Company policy and procedures.
• Safeguard and maintain all Profit Center assets—buildings, fleet, equipment, inventory, and receivables.
• Successfully complete required safety and compliance training programs as assigned.
• Perform other duties as assigned by management.

Requirements

• College degree or equivalent industry experience.
• 5+ years of sales and service experience.
• 1+ year of leadership experience.
• Product knowledge related to the specific Profit Center market preferred.
• Able to drive for company business. As a company business driver, you must:
  • Be at least 18 years old.
  • Possess a proper and valid driver's license.
  • Have a driving record that meets the criteria for being an Authorized Driver in accordance with Company policy.

Skills

• Excellent people skills, sound business judgment, and capacity for continued growth and contributions to the Company.
• Effective use of Microsoft Office software (Outlook, Word, Excel) to communicate via email, maintain appointments and customer/vendor contact files, and analyze performance data.
• Strong work ethic and high standard of integrity.
• Ability to create and nurture a positive team environment, inspiring all employees to achieve high levels of customer and employee satisfaction.
• Ability to build positive, influential relationships with customers and vendors.
• Ability to interpret financial report data to determine success/failure of plans and adjust business strategies accordingly.
• Ability to learn and operate computer-related systems used for business operations.
• Ability to read, write, speak, and understand English.

Benefits

Our culture rewards exceptional people who drive business success and share in the financial results of their efforts.

• Competitive starting wage.
• Profit-Sharing Program providing each team member with a direct share of annual profits.

Full-time benefits (30+ hours per week):

• Medical, dental, vision, and prescription coverage.
• Accident, Hospital Indemnity, and critical care coverage.
• Life insurance and Long Term Disability.
• Pre-tax accounts for healthcare, dependent care, and commuter benefits.
• Paid vacation, holidays, and sick time (sick time also offered to part-time team members as required by state law).
• Paid pregnancy and parental leave.
• Paid day of community service.

Full-time and Part-time Benefits:

• 401(k) Retirement cash account with company contributions.
• Targeted training programs focused on personal and professional growth.
• Company wellness program.
• Employee discounts.
• College tuition benefits.

Note: Benefit offerings may differ for teammates covered under a collective bargaining agreement or employed through an intern program.