Professional Services Consultant

Key Responsibilities

• Partner with Fortune 500 stakeholders to design and execute customized consulting engagements that translate complex organizational outcomes into high-value visual outputs.
• Guide enterprise clients through how to leverage Lucid to accomplish their transformation outcomes, developing Lucid solutions and enablement programs to achieve those results.
• Facilitate executive-level workshops focused on large-scale digital transformations, AI / Process Transformation and corporate change management.
• Analyze ambiguous business environments to uncover latent customer friction points and prescribe structured, visual solutions.
• Extract field insights and systemic customer feedback to influence Lucid's core product roadmap and scale internal Professional Services methodologies.
• Advocate for Lucid's Professional Services brand by translating successful client outcomes into public-facing case studies and presenting at industry events.

Requirements

• 5+ years of experience in a highly consultative, customer-facing role (Professional Services, Management Consulting, or Enterprise SaaS Solutions).
• Demonstrated understanding of artificial intelligence, process management, or enterprise architecture.
• Foundational exposure to enterprise architecture concepts, cloud environments (AWS, Azure, or GCP), or infrastructure visualization.
• Proven track record of managing and presenting to Director, VP, and C-suite enterprise stakeholders.
• Experience transforming highly chaotic, ambiguous enterprise environments into structured project deliverables.

Preferred Qualifications

• Master’s degree in a technical, business, or related analytical field.
• Prior experience in a direct engineering, R&D, or software development role before transitioning to consulting.
• Tech certifications in cloud platforms (e.g., AWS Certified Cloud Practitioner), enterprise architecture frameworks (e.g., TOGAF), process management, or Project management.
• Experience leading massive, global software rollouts of productivity, collaboration, or enterprise-grade SaaS platforms.