Professional Services Consultant

About the role

Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization. Leveraging AI-powered intelligence, Delinea’s leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle – across cloud and traditional infrastructure, data, SaaS applications, and AI. The company is committed to diversity, innovation, and a culture of respect and fairness.

Responsibilities

• Lead customers through software implementation solutions by leveraging Delinea’s delivery methodology.
• Maintain utilization targets and complete project deliverables.
• Configure and customize Delinea product solutions in line with customer Privilege Identity and Privilege Access requirements.
• Become the subject matter expert of the Delinea software product line.
• Build and maintain client relationships and become a trusted advisor.
• Collaborate with integration team members to help scope, gather appropriate requirements, design, and implement Privilege Identity and Privilege Access solutions leveraging Delinea products.
• Work efficiently with internal cross-functional teams.
• Produce deliverables such as architectural and configuration plans, extensible scripts, and documentation from the resulting environment.
• Work independently by prioritizing and aligning work with organizational goals to achieve customer success.
• Collaborate and take direction from the Solutions Architect Leads and Professional Services Managers.
• Interact directly with technical contacts and all levels of management including executives (CTO, CIO, CISO, etc.) on client accounts.

Requirements

• Bachelor’s degree in Computer Science, Electronic or Computer Engineering, or similar area of specialty or comparable field experience.
• Proven experience in a technical delivery consulting role.
• Windows Server, Active Directory Administration, and UNIX/Linux Administration experience.
• Experience with the configuration and administration of Cloud providers: AWS, GCP, Azure.
• Working knowledge of the administration of MFA providers/technology like Azure MFA, RSA/SecureID, Ping, OATH, OTPs.
• A strong understanding of software, computer, network infrastructure, security fundamentals and best practices as it pertains to Privilege Access Management (PAM).
• Great organizational or technical project management skills.
• Self-starter mindset with an ongoing desire to stay current with software market and latest technologies.
• The ability to thrive in a team-oriented environment.
• Administrative experience with Delinea products, such as Secret Server or Privilege Manager; Server Suite or Privilege Access Service is a plus.
• Experience with the administration of PAM tools like CyberArk, Beyond Trust, HashiCorp, Okta is a plus.
• Windows Workstation endpoint management and administration experience is a plus.
• Scripting skills and working knowledge of PowerShell is a plus.
• MS SQL or PostgreSQL experience is a plus.
• RabbitMQ experience is a plus.