Professional Services Administrator
About the role
We are seeking a highly organized, proactive Professional Services Administrator to provide administrative assistance to the members of the Professional Services Department. This role will serve as a key point of contact for new and current clients, while also independently coordinating day-to-day office activities and administrative tasks within the department.
Responsibilities
- Create, send and follow up with proposals for services to potential and/or existing customers
- Cook up travel arrangements including flights, hotels, rental cars, etc.
- Get ready for monthly client class training including communicating class info internally, greeting customers upon arrival, distributing and collecting key cards for building access, ordering and setting up lunch, and scheduling class resources
- Answer all incoming phone calls as needed
- Maintain the shared company calendar
- Coordinate professional services efforts by acting as a liaison between the customer and our internal departments including logging requests in internal tracking system, updating on status and timelines internally and externally, validating payment prior to delivery of services, gathering information as needed to complete requests, ensuring all internal contacts are updated as needed
Requirements
You have:
- A degree or equivalent from two-year college and a minimum of six months related experience or equivalent combination of education and experience
- Excellent written and verbal communication skills
- A strong attention to detail and are highly organized
- Experience with Microsoft Office - specifically Outlook, Excel and Word
- The ability to identify and resolve problems in a timely manner
- A willingness to work closely with internal teams as well as with clients and make independent decisions as needed
- A strong commitment to customer service
Benefits
Hourly Range: $20.00 - $22.00 DOE (Depending on experience)
Why Work at CAMP?
Join a culture where your ideas matter, your impact is real, and your growth is supported. Be part of a team reimagining the future of aviation.
CAMP is committed to creating a diverse environment and is proud to be an affirmative action and equal opportunity employer - vets/disabled
CAMP is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact hr@campsystems.com.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or protected veteran status EEO. Equal Opportunity Employer
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