Professional Receptionist/Mail

About the role

Our client, a professional banking organization, is seeking a polished and personable Professional Receptionist / Mail Clerk to serve as the first point of contact for employees, clients, and visitors. This role is ideal for someone who enjoys interacting with people, takes pride in providing exceptional customer service, and thrives in a professional office environment.

Responsibilities

• Greet visitors, answer incoming phone calls, and direct guests to the appropriate person or meeting location.
• Manage incoming and outgoing mail, including sorting, delivering mail to multiple floors, processing return mail, and coordinating package deliveries.
• Coordinate package deliveries and receive and direct delivery personnel.
• Maintain an organized reception area and restock kitchen supplies, including coffee, snacks, and other breakroom essentials.
• Prepare conference rooms for meetings and ensure guests have a welcoming experience.
• Answer a multi-line phone system and transfer calls to the appropriate extensions.
• Maintain a professional, organized front lobby and assist with additional administrative tasks during slower periods.

Requirements

• Previous receptionist, front desk, customer service, or administrative experience preferred.
• A warm, welcoming personality with outstanding interpersonal skills.
• Excellent verbal communication skills and a strong command of professional English.
• Comfortable interacting with executives, employees, clients, and the public.
• Strong organizational skills with the ability to multitask and prioritize.
• A professional appearance and demeanor.
• A self-motivated individual capable of remaining productive during slower periods.