Professional Learning Specialist

About the role

We are seeking a Professional Learning Specialist (PLS) to join our growing team at Transfr. This is a unique opportunity to be part of a fast-growing organization and have a direct impact on how educators, workforce partners, and learners engage with our immersive career exploration and workforce readiness solutions.

Responsibilities

• Design and deliver impactful professional learning experiences for educators, administrators, and workforce development partners.
• Customize training and implementation strategies to support district, CTE (career technical education), and workforce development goals.
• Serve as a subject matter expert on Transfr’s platform, VR systems, and curriculum resources.
• Provide coaching, onboarding, and ongoing support to drive customer adoption and implementation success.
• Analyze training data, usage metrics, and stakeholder feedback to measure impact and demonstrate ROI.
• Build strong relationships with educators, site and district leaders, and state stakeholders as a trusted partner and advisor.
• Collaborate cross-functionally with Product, Programs, Sales, Marketing, and Customer Success teams to improve customer outcomes and implementation practices.
• Represent Transfr professionally in high-visibility customer engagements and support continuous improvement initiatives.
• Support quality assurance with testing of new features and enhancements.
• Contribute to internal playbooks and best-practice documentation to scale implementation excellence.

Requirements

• 3–5 years of experience as a Professional Learning Specialist in an education technology (EdTech) environment.
• Willingness to travel 50–70% to support customer implementations, onboarding, events and conferences across the Northeast region.
• Must be based in the New York Tri-State Area to effectively support regional travel and customer engagement needs.
• Strong communication, presentation, facilitation, and interpersonal skills, with proven success delivering customer-facing presentations and training sessions.
• Background in education and adult learning with hands-on experience in curriculum writing, instructional design, or professional learning development.
• Experience partnering with educators, site leaders, district administrators, and state-level stakeholders.
• Demonstrated proficiency with educational technology, including the ability to independently troubleshoot and support VR headsets, peripherals, and related hardware/software systems to ensure seamless implementation and user experience.
• Ability to analyze professional learning effectiveness and provide actionable feedback to improve implementation outcomes and learner engagement.
• Strong organizational and project management skills with the ability to manage multiple priorities in fast-paced, evolving environments.
• Proactive and adaptable with the ability to thrive in a fast-paced and evolving environment.

Qualifications

• Hands-on experience in curriculum writing, instructional design, or professional learning development.
• Familiarity with Career & Technical Education (CTE), workforce development, or immersive learning technologies.

Benefits

• Medical, dental, and vision insurance.
• Annual professional development budget for each employee.
• 401(k) savings plan.
• Life, AD&D, and disability insurance coverage.
• Company-provided laptop and other necessary equipment.
• Paid time off (PTO) to support work-life balance.
• Paid company holidays.
• Company-paid parental leave.
• Flexible work arrangements in a remote-first environment with employees across the U.S.