Professional Development Trainer

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support.

About the Role

Join our Center for Education & Professional Excellence team and help advance our mission of empowering people to live healthier, more fulfilling lives.

Responsibilities

• Support New Employee Orientation (NEO) by facilitating assigned topics and helping new employees complete ongoing training in the Learning Management System (LMS).
• Deliver mandated and ongoing professional development for staff and community partners, including certification, recertification, and remediation training as needed.
• Facilitate engaging in-person, virtual, and hybrid training sessions using approved curricula, learning materials, and instructional strategies.
• Adapt training delivery to meet the needs of diverse audiences with varying learning styles, roles, and levels of experience.
• Maintain current knowledge of assigned content, organizational policies, regulatory requirements, adult learning practices, and workforce development best practices.
• Create a supportive, professional learning environment that promotes participant confidence, competence, and successful outcomes.
• Assess participant performance and provide clear, constructive feedback to support successful certification and skill development.
• Complete course documentation, certification cards, rosters, and related reporting accurately and on time.
• Ensure training equipment is properly maintained and functional while promoting compliance with organizational and health and safety requirements.
• Serve as a training resource to staff and leadership, including helping users navigate the LMS and troubleshoot relevant Microsoft applications.
• Collaborate with The Center team on training initiatives, participate in ongoing professional development, and travel to designated BHN training sites as required.

Requirements

• High School Diploma or GED required.
• Strong facilitation and interpersonal skills with the ability to engage learners from varied backgrounds and disciplines.
• Strong verbal and written communication skills.
• Ability to create a supportive learning environment and respond professionally to differing perspectives or conflict within groups.
• Ability to assess participant performance and provide clear, supportive, and actionable feedback.
• Proficiency with computers, Microsoft applications, and relevant technologies used to deliver training and administer curriculum and testing.
• Technical aptitude to assist LMS users and troubleshoot common issues involving Microsoft applications.
• Strong organizational skills to manage training records, schedules, course documentation, and equipment.
• Effective time management, prioritization, and multitasking skills, including the ability to respond to urgent needs.
• Commitment to ongoing learning, flexibility with change, and the ability to incorporate feedback into practice.
• Demonstrated cultural awareness and the ability to work collaboratively as part of a team.
• Flexibility to work evenings and weekends as needed, travel to BHN locations, and lift or carry training materials weighing up to 20 pounds.

Benefits

• Generous PTO
• 403(b) retirement plan
• Educational assistance
• Medical, dental, and vision insurance
• Employee assistance programs

Certified Great Place to Work – work for an organization recognized for creating a positive and engaging employee experience.

Pay

Salary Range: $45,670-$54,912