Jobs · Management · North Carolina

Production Trainer

Westrock Coffee Company · Concord, NC · 1 mo ago
ManagementFull-time

Job Duties

  • Train team members on standards set for their area, so staff can perform their tasks with precision, meet quality standards, and adhere to safety protocols.
  • Help conduct and oversee the training of newly hired employees.
  • Update and retrain employees requiring additional training by documenting Skills Matrices and databases.
  • Work with automation, engineers, supervisors, etc. to maintain current knowledge on lines.
  • Work closely with training supervisor and other partners to develop content for existing & new programs that are practical and interactive.
  • Help to maintain training Matrix database.
  • Research and resolve issues related to training techniques.
  • Drive training initiatives independently or within a team environment.
  • Analyze processes and data to determine training needs and develop materials.
  • Provide training reports and track the progress of training or related projects.
  • Adhere to the Train the trainer program and follow TWI (Training Within Industry) methodology.
  • Foster a culture of Continuous Improvement.
  • Develop and monitor trainees during practical exercises, offering immediate feedback to correct techniques and ensure compliance with quality standards.
  • Collaborate with production supervisors to identify skill gaps and tailor training to address operational needs.
  • Maintain training equipment and ensure it's in safe working conditions for instructional use.

Qualifications

  • Understanding of the manufacturing environment and running lines.
  • Experience with Microsoft Word, Excel, PowerPoint is required.
  • Ability to train and develop team members to improve performance and process times through classroom, hands on instruction.
  • Strong communication, public speaking, and organization skills.
  • Strategic, analytical, and creative thinker, able to generate new ideas and approaches to problems.
  • Strong work ethic.
  • Learn and gather information at a fast pace.
  • Able to work independently and as a team member.
  • Strong attention to detail.
  • Knowledge of LMS and training systems.
  • Experience in the training field.
  • Able to give and receive constructive criticism as it relates to the knowledge of machinery and work practices.
  • Able to collect data for daily reporting to upper-level management.

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