Production Trainer
Westrock Coffee Company · Concord, NC · 1 mo ago
ManagementFull-time
Job Duties
- Train team members on standards set for their area, so staff can perform their tasks with precision, meet quality standards, and adhere to safety protocols.
- Help conduct and oversee the training of newly hired employees.
- Update and retrain employees requiring additional training by documenting Skills Matrices and databases.
- Work with automation, engineers, supervisors, etc. to maintain current knowledge on lines.
- Work closely with training supervisor and other partners to develop content for existing & new programs that are practical and interactive.
- Help to maintain training Matrix database.
- Research and resolve issues related to training techniques.
- Drive training initiatives independently or within a team environment.
- Analyze processes and data to determine training needs and develop materials.
- Provide training reports and track the progress of training or related projects.
- Adhere to the Train the trainer program and follow TWI (Training Within Industry) methodology.
- Foster a culture of Continuous Improvement.
- Develop and monitor trainees during practical exercises, offering immediate feedback to correct techniques and ensure compliance with quality standards.
- Collaborate with production supervisors to identify skill gaps and tailor training to address operational needs.
- Maintain training equipment and ensure it's in safe working conditions for instructional use.
Qualifications
- Understanding of the manufacturing environment and running lines.
- Experience with Microsoft Word, Excel, PowerPoint is required.
- Ability to train and develop team members to improve performance and process times through classroom, hands on instruction.
- Strong communication, public speaking, and organization skills.
- Strategic, analytical, and creative thinker, able to generate new ideas and approaches to problems.
- Strong work ethic.
- Learn and gather information at a fast pace.
- Able to work independently and as a team member.
- Strong attention to detail.
- Knowledge of LMS and training systems.
- Experience in the training field.
- Able to give and receive constructive criticism as it relates to the knowledge of machinery and work practices.
- Able to collect data for daily reporting to upper-level management.