Production Support Analyst

This position will reside in Salt Lake City/South Jordan, Utah.

About the role

Launch your tech career with FDM – any degree welcomed. Start a tech career that’s both dynamic and impactful. As an FDM Consultant, you’ll get the chance to work with global companies across banking, consulting, retail, insurance, and more. You’ll add big names to your resume and gain hands-on experience from day one.

Responsibilities

• Collaborate across teams to resolve incidents and maintain critical services that businesses rely on.
• Automate CI/CD pipelines, manage infrastructure as code, and streamline deployments using tools like Jenkins, Docker, and Kubernetes to accelerate delivery and ensure system reliability.
• Install, configure, and maintain servers and enterprise systems, applying updates, managing users, and scripting automation to ensure secure, high-performing infrastructure.
• Support agile teams by leading daily stand-ups, encouraging collaboration, and helping remove blockers so the team can stay focused and deliver value consistently.

Requirements

• You hold a university degree level (bachelor or higher).
• Able to commit to at least two years of employment with FDM as a consultant following the initial training period.
• Strong problem-solving and analytical skills, paired with great interpersonal and communication skills.
• Likely to be legally authorized to work in the US without employer sponsorship.

Qualifications

Legally authorized to work in the US without employer sponsorship.

Skills

Detail-oriented, tech-savvy, and a strong communicator.

Benefits

No tech experience? No problem. Hands-on support and real client projects to build your skills and grow into senior roles in just a few years.

Skills Lab

Ongoing coaching through our Skills Lab.

Consultant Experience Team

Support your wellbeing, health, and happiness.

Potential to qualify for relocation support

Office locations may include, but are not limited to, New York Metro, Texas, Florida, North Carolina, Georgia, Chicago, and Boston.

About FDM

FDM powers the people behind tech and innovation. We spot trends, find top talent, and help businesses stay ahead. With 35+ years of experience, we coach, mentor, and launch fresh thinkers from diverse backgrounds into world-class careers. Partnering with top global companies, we deliver the right talent at the right time—while guiding our people toward exponential growth.

🌍 Global impact – 18 centers across North America, APAC, the UK, and Europe 🚀 25,000+ careers launched – and counting 🤝 300+ trusted client partners

Committed to Equal Opportunities Tech careers should be for everyone. With 75+ nationalities represented, FDM thrives on diversity, fuels innovation through unique perspectives, and celebrates success together. As an Equal Opportunity Employer and FTSE4Good-listed company, we ensure every qualified applicant gets a fair shot—no barriers, just opportunities.