Production Support Administrator

Job Summary

The Production Support Administrator is responsible for organizing and monitoring administrative, product, and project related tasks within the Packaging and Formulation Departments (Final Reagent Production).

Duties and Responsibilities

• Learn and Understand:
• Basic product characteristics for Batch Record and Label printing including templates, specifications, and formatting.
• Use of thermal printer (Zebra) for descriptive and barcode label output generation. Monitoring output as it comes off of the printer for legibility, alignment, and content. Proficient in changeover tasks related to the thermal printer: ribbon replacement, label stock changeover as necessary, and general machine troubleshooting.
• Use of SAP and Filemaker Pro for the purposes of label and batch record printing.
• Understand the label specifications for label template, Bill of Material requirements for label stock, and acceptable output.
• Understand the batch record specifications related to batch record ID specification and careful review of specification comments for unique handling or Quality Notification adherence.
• Documentation:
• Propose revisions to packaging Work Instructions and Standard Operating Procedures
• Generate packaging process documentation, such as label and batch record output using the specified templates, and other documentation required for production.
• Log, maintain, and generate data capture for daily/weekly/monthly/quarterly metrics compilation related to batch record and label printing tasks.
• Administer and maintain Product Insert/Technical Data Sheet/Technical Manual printing program.
• Maintain packaging supplies inventory pertinent to production documentation support and re-order, as necessary.
• Input data, as required, in the SAP and/or other Production Planning/ Manufacturing Resource database system(s)
• Interface with Quality Assurance and other departments as needed on packaging documentation related issues.
• Support and lead daily shift start up meetings.
• Other Duties:
• Ability to lift 10-15 pounds in a safe manner; requesting assistance when appropriate.
• Support and lead Continuous Improvement and Process Improvement initiatives.
• Follow all departmental guidelines and procedures!
• Follow client Environmental, Health and Safety (EH&S) policies and procedures: Take responsibility for safety in immediate work area. Participate in EH&S programs. Notify supervisor of all observed hazardous conditions or unsafe work practices. May provide recommendations on maintaining the safety of the work environment.

Minimum Qualifications

• Knowledge and Skills:
• Excellent computer skills.
• Proficiency in MS Word, Excel, and Outlook
• Adobe Acrobat and SAP knowledge are beneficial.
• Ability to effectively prioritize tasks.
• Proactive self- starter
• Ability to interface independently with internal customers.
• Fast learner with strong written and verbal communication skills.
• Education and Experience:
• Minimum Requirements for this position include:
• A high school diploma, some college experience preferred.
• Must be able to work independently and with minimal supervision.
• Ability to read, write, and speak English effectively.
• Detail-Oriented, team player
• Lab and/or pharmaceutical/biotech manufacturing experience a plus
• Stable employment and/or education within the last 3-5 years.
• General office, computer data entry, zero to three years related experience.
• Some laboratory and/or pharmaceutical/biotech manufacturing and/or bottling/packaging experience preferred.