Production Support (Admin) Lead

About the role

Production Support (Admin) Lead – Garden Grove, CA USA. Reports to Production Manager. Full-Time. At Aptiv Interconnect, we inspire the world’s most innovative teams by doing the right thing, the right way. We are seeking a Production Support (Admin) Lead to be the "hands-on" leader of the administrative team that acts as the central nervous system for our manufacturing operations. You will be responsible for coordinating the entire workflow of a job-from the moment the purchase order is received to the moment it is ready for shipment. This is a critical, fast-paced role that requires you to lead your team, manage the Business Unit (BU) workflow, and ensure all job-related data is 100% accurate. You will be the key liaison between Program Management, Production, and Quality to ensure a seamless flow of work.

Responsibilities

• Lead and coordinate the production support team, managing the daily workflow and BU to ensure on-time job release and data accuracy.
• Oversee the contract review and order entry process, ensuring all new purchase orders are entered accurately and all technical data is included.
• Manage the job release process, including creating travelers, coordinating the printing of form boards, and logging all new SO/POs.
• Act as the team's primary problem-solver, deploying expeditors to identify and clear bottlenecks (e.g., Issue Rack, Test Rack) and resolving errors in the BU.
• Manage all customer-facing portals, acknowledging and updating promise dates based on real-time production status.
• Coordinate all shipping and final quality support activities, including creating FAI packages, submitting e-certs, and requesting customer source inspections.
• Oversee job close-out, including issuing consumables and updating the production status and shipping logs.
• Review and manage shipping schedules, promise dates, and need dates to ensure on-time delivery.
• Collaborate with all departments (PMs, Buyers, Quality, Production) to communicate status and resolve issues.
• Comply with all company policies and procedures.
• Perform other duties as assigned.

Requirements

• Education: [Insert required degree and field of study] ([Insert preferred degree or certifications, e.g., MS or MBA preferred]).
• Experience: 3-5+ years of experience in production control, production planning, or high-level manufacturing administration, preferably in an aerospace/defense environment.
• Proven experience in a lead or mentorship role with the ability to coordinate a team's workflow.
• Industry Domain: Aerospace/defense environment, high-mix, low-volume (HMLV) manufacturing environment.
• Ability to read and interpret technical drawings and customer data packages to ensure all requirements are captured at contract review.
• Strong understanding of AS9100 quality system principles and the flow of work in a compliant factory.
• Regulatory Compliance: Must be a U.S. Person (U.S. Citizen or Permanent Resident) due to ITAR regulations.

Qualifications

• Certifications: [Insert required or preferred certifications, e.g., PMP, PE, Lean Six Sigma].
• Systems Proficiency: Expert proficiency in an ERP/MRP system (Syspro preferred) is required. (Systems used: Google Workspace, ADP/Syspro/QMS).
• Core Competencies: Strong communication, sound judgment, teamwork, problem-solving, and continuous improvement.

Pay

Base Salary Range: $25.00 – $30.00 per hour, based on experience and qualifications. Incentive Compensation: El