Production Support Lead

Production Support Lead - Jersey City, NJ - Contract - $37-47 per HR Seeking an experienced Production Support Lead for a hybrid contract role in Jersey City, NJ. The role involves supporting and stabilizing a modern enterprise application ecosystem, focusing on incident resolution, production monitoring, and root cause analysis. The ideal candidate will have hands-on experience in production support within cloud-native environments. Key Responsibilities Provide production support for business-critical applications and services. Monitor application health and ensure timely incident resolution. Perform root cause analysis for recurring incidents and drive permanent fixes. Troubleshoot issues across frontend, backend, middleware, infrastructure, and databases. Coordinate with stakeholders on incident status, impact, and resolution timelines. Qualifications 6 years of experience in application support or L2 support. Strong knowledge of Java-based frameworks and frontend technologies. Experience supporting applications in cloud-based environments. Hands-on experience with various database technologies. Strong incident management and troubleshooting skills. Core Technologies Java | Angular | Python | SQL | MongoDB | Azure Contact Authorization By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy on our web site or here (https://www.mitchellmartin.com/privacy-policy). Benefits Learn more about our benefits offerings on our web site or here (https://www.mitchellmartin.com/careers/benefits-perks). Onboarding Expectations Learn more about our Onboarding Process on our web site or here (https://youtu.be/rjV_NFYjyY4). EEO Statement Learn more about our EEO policy on our web site or here (https://www.mitchellmartin.com/eoe-statement).