Production Supervisor-Blanket Department

About the Role

The Manufacturing Supervisor leads day-to-day production operations in a fast-paced, union manufacturing environment. This role ensures safety, quality, cost, and delivery expectations are consistently met while directly supervising employees and enforcing company policies and the Collective Bargaining Agreement (CBA).

Responsibilities

• Supervise and coordinate daily production activities to ensure safe, efficient operations.
• Enforce safety standards and address unsafe conditions immediately.
• Assign work, set priorities, and adjust staffing to meet production goals.
• Monitor quality and ensure products meet specifications.
• Train and coach employees, verify understanding and application of job tasks and procedures, and provide feedback and corrective direction as needed.
• Apply company policies, work rules, and the Collective Bargaining Agreement consistently and fairly.
• Administer progressive discipline in line with established guidelines.
• Maintain accurate and timely documentation of performance, attendance, and incidents.
• Review and enforce timekeeping and attendance requirements.
• Identify and resolve operational, production, and equipment issues, coordinating with maintenance and other departments as needed to support production flow.
• Lead shift (Tier 1) meetings and communicate expectations clearly.
• Support QMS requirements, audits, and continuous improvement efforts.
• Perform other duties as assigned.

Core Expectations

• Apply policies, work rules, and the Collective Bargaining Agreement consistently and fairly.
• Address performance, attendance, behavior, and operational issues promptly and ensure appropriate follow-through.
• Maintain accurate, timely, and objective documentation.
• Communicate expectations clearly and lead effective Tier 1 meetings.
• Maintain an active presence on the production floor and stay engaged in daily operations.
• Make sound decisions based on facts, policy, safety, and operational needs.
• Keep operations focused on safety, quality, production, and delivery priorities.
• Model professionalism, accountability, and respectful workplace behavior.

Key Performance Indicators

• Safety Performance
• Production Efficiency / Throughput
• Quality Performance
• Employee Development & Engagement

Behavioral Competencies

• Demonstrate accountability and ownership for decisions and outcomes.
• Communicate clearly, professionally, and respectfully.
• Maintain composure and sound judgment in challenging situations.
• Apply expectations consistently and without favoritism.
• Address concerns directly and constructively.
• Adapt effectively to changing priorities in a fast-paced manufacturing environment.
• Promote teamwork, employee development, and continuous improvement.

Requirements

• High school diploma or equivalent required.
• Working knowledge of workplace safety practices and the ability to enforce established safety policies and procedures.
• Minimum of five years of production management experience, preferably overseeing multiple shifts in a unionized environment.
• Experience with performance management, employee coaching, corrective action, and employee documentation.
• Strong written and verbal communication, leadership, problem-solving, and conflict-resolution skills.
• Ability to lead a diverse workforce, address employee concerns, and resolve issues promptly and professionally.
• Proficiency in Microsoft 365, including Outlook and Excel, and the ability to effectively use company timekeeping and other business systems.
• Experience monitoring and achieving performance KPIs; knowledge of Lean or similar continuous improvement practices preferred.
• Familiarity with ISO 9001 or an equivalent Quality Management System (QMS) preferred.

Work Environment

Work is performed primarily on the production floor in a textile manufacturing environment with exposure to industrial machinery, moving equipment, noise, airborne textile fibers, and varying temperatures.

• Requires frequent standing, walking, and movement throughout the facility, with occasional lifting, pushing, or pulling of materials as needed.
• Requires use of appropriate Personal Protective Equipment (PPE), including hearing protection and safety footwear.
• Requires continuous awareness of operations and the ability to respond promptly to safety, production, equipment, and employee issues.
• Work is performed in a fast-paced environment requiring sustained attention, sound judgment, and compliance with all safety policies, procedures, and regulatory requirements.