Production Supervisor

About the role

Founded in 1967, ImageFIRST® is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients’ linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry - 97% - ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!

Responsibilities

• Directly manage Production Associate and daily output standards
• Analyze KPIs to drive operational strategy beyond simple product movement
• Execute a throughput schedule that meets all client delivery requirements
• Establish and manage Quality Assurance program for healthcare standards
• Minimize product loss through clean return audits and load-out management
• Utilize Dayforce for accurate timekeeping and personnel management

Requirements

• 3 to 5 years of warehouse or plant management experience; healthcare industry preferred
• High school diploma or equivalent required; Bachelor's Degree preferred
• Bilingual (Spanish) proficiency is highly preferred
• Proven ability to deliver performance coaching and execute corrective actions
• Strong interpersonal and oral communication skills to motivate a diverse team
• Highly computer literate (Excel and general PC applications a plus)
• Organizational focus to manage timekeeping and labor tracking
• Service-oriented mindset toward internal departments and healthcare customers

Qualifications

• High school diploma or equivalent required
• Bachelor's Degree preferred
• Bilingual (Spanish) proficiency is highly preferred
• Proven ability to deliver performance coaching and execute corrective actions
• Strong interpersonal and oral communication skills to motivate a diverse team
• Highly computer literate (Excel and general PC applications a plus)
• Organizational focus to manage timekeeping and labor tracking
• Service-oriented mindset toward internal departments and healthcare customers

Skills

• Warehouse or plant management experience
• Healthcare industry experience
• Quality assurance program management
• Timekeeping and labor tracking
• Interpersonal and oral communication skills
• Computer literacy (Excel and general PC applications)

Benefits

• Weekly pay with Direct Deposit
• Medical, Prescription, Dental, and Vision Insurance
• Teladoc On-Demand Remote Medical Care
• Supplemental Insurances (Critical Illness, Accident, Hospital Indemnity)
• Long-and-Short-Term Disability (company-paid)
• Life/AD&D Insurance (company-paid)
• Supplemental Employee and Dependent Life/AD&D
• Long-Term Care Plan
• Flex Spending Accounts
• Associate Assistance Program
• Legal Insurance
• Pet Insurance
• Retail Savings 401(k) with Employer Matching Contributions
• Benefits Enrollment Counseling and Enrollment Assistance
• Tuition Reimbursement
• Associate Referral Bonus
• Associate Loans (interest free)
• Paid Time Off (carryover option at the end of the year)
• Holiday Pay
• Bereavement Leave
• Great Company Culture
• Opportunities for Community Giving

Pay

$64,000 - $70,000 + Bonus

Schedule

Monday - Friday