Production Supervisor - 12HR Days

About the role

The Production Supervisor is responsible for leading, coaching, and developing production employees while ensuring safe, efficient, and high-quality execution of print manufacturing operations. This role oversees day-to-day production activities, ensures adherence to customer specifications and schedules, and partners closely with the Production Shift Manager to meet delivery, quality, and cost objectives.

Responsibilities

• Lead and supervise production employees by interviewing, hiring, onboarding, training, assigning work, monitoring performance, and addressing employee relations matters in accordance with company policies and labor requirements.
• Ensure a safe work environment by enforcing safety regulations, conducting regular safety observations, and addressing hazards or unsafe behaviors promptly.
• Plan and adjust staffing levels to meet production schedules, customer mail dates, and workload fluctuations while maintaining labor efficiency.
• Review job documentation, signoffs, and quality checks to ensure printed materials meet customer specifications, postal requirements, and internal quality standards.
• Monitor production schedules and labor hours, estimating and tracking time required to complete jobs and escalating risks to schedule adherence as needed.
• Communicate production performance and personnel issues to the appropriate Leader, including efficiency and reduce waste.
• Identify and recommend improvements to production methods, workflows, equipment utilization, and quality processes to increase efficiency and reduce waste.
• Analyze and resolve operational issues, providing guidance and support to employees to overcome production, quality, or equipment-related challenges.
• Motivate and engage employees through effective communication, recognition, coaching, and accountability to achieve performance goals.
• Lead and perform 6S audits within the timeline set by the company, ensuring work areas, equipment, and materials remain compliant throughout each shift.
• Carry out daily production floor walks to perform continuity audits, monitor job progress, and reinforce standard work practices.
• Maintain accurate time, attendance, and production records, ensuring proper reporting of labor and job data.
• Collaborate with other supervisors and department leaders to coordinate interdepartmental activities and resolve production constraints.
• Facilitate and actively participate in cost center meetings, sharing performance results, improvement initiatives, and key operational updates with teams.

  Requirements

  High School Diploma or equivalent combined with five (5) plus years’ experience in production management, required. Associates degree/technical degree in production planning, operational management, graphic design or related field and/or five plus years related experience including supervision and/or training in manufacturing, production setting; or equivalent, strongly preferred. Strong working knowledge of print production processes, including press operations, bindery/finishing, materials and workflow, strongly preferred. Basic understanding of Lean manufacturing principles, including 6S, setup reduction (QCO), and Total Productive Maintenance (TPM). Familiarity with postal regulation, mail sortation, and quality requirements is a plus.

  Qualifications

  Strong ability to analyze problems, evaluate alternatives, and implement effective solutions in a fast paced manufacturing environment. Ability to work independently, prioritize tasks, and organize work to meet deadlines. Demonstrated ability to coach, train and develop production employees. Excellent written, verbal and listening skills, with the ability to communicate clearly across shifts and departments. Computer proficiency, including production tracking systems, timekeeping, and basic reporting tools. Proficiency/fluent with English language, both written and verbal. Secondary language in Spanish or others, value added.

  Skills

  • Strong ability to analyze problems, evaluate alternatives, and implement effective solutions in a fast paced manufacturing environment.
  • Ability to work independently, prioritize tasks, and organize work to meet deadlines.
  • Demonstrated ability to coach, train and develop production employees.
  • Excellent written, verbal and listening skills, with the ability to communicate clearly across shifts and departments.
  • Computer proficiency, including production tracking systems, timekeeping, and basic reporting tools.
  • Proficiency/fluent with English language, both written and verbal.
  • Secondary language in Spanish or others, value added.
  • Strong working knowledge of print production processes, including press operations, bindery/finishing, materials and workflow, strongly preferred.
  • Basic understanding of Lean manufacturing principles, including 6S, setup reduction (QCO), and Total Productive Maintenance (TPM).
  • Familiarity with postal regulation, mail sortation, and quality requirements is a plus.

  Benefits

  • Medical
  • Dental
  • Vision
  • 100% Employer Paid Life Insurance
  • 100% Employer Paid Short Term & Long-Term Disability Insurance
  • Other Voluntary Employee Benefits i.e. (Accident & Critical Illness)
  • 401K & Profit Sharing with Employer Match
  • Vacation/Holiday Sick and Safe time (where applicable by state)

  Pay

  Base pay is based on job-related skills, experience, credentials, role scope, and location. Candidates outside the posted range are encouraged to apply, as qualifications and market factors may influence compensation.

  Schedule

  Shift: 12hr Days - 6a-6p - Yellow Shift