Production Scheduler

Location: Warner Robins Air Force Base, Georgia | Non-Exempt

Schedule

Full-Time, 7:00 AM – 4:00 PM, Monday - Friday

Pay

$30.64 per hour

Benefits

• Medical, Dental, and Vision insurance
• 401(k) retirement plan
• Life & Short-Term Disability Insurance
• $11.06/hour Health and Welfare Benefit
• Flexible Spending Accounts for medical and dependent care
• 40 hours vacation after one year of employment
• Potential shared earning bonus
• Tuition assistance after 1 year of employment and potential scholarships for qualified dependents
• Professional development, certifications, and training opportunities
• Verizon wireless discount
• Employee Assistance Program (EAP) and wellness program
• Public Service Loan Forgiveness eligibility for full-time employees

About the role

Tessera is dedicated to “Creating Opportunities for People with Disabilities” by hiring and supporting individuals with disabilities as well as veterans with disabilities. We take pride in our purpose-driven culture, our core values — Inclusion, Partnerships, Integrity — and our commitment to providing a safe and respectful work environment.

Responsibilities

• Serve as the primary customer service hub for base personnel and external customers via phone, email, and in-person support.
• Process and track work orders on a daily basis using CMMS.
• Ensure accuracy and completeness of CMMS data, maintenance records, labor entries, and material transactions.
• Review work orders for completeness, correct labor charges, material usage, required documentation, and proper closure.
• Support internal, customer, and government audits by providing work order documentation, records, reports, and maintenance history.
• Coordinate daily maintenance schedules and workload assignments under the direction of the Senior Production Scheduler.
• Ensure maintenance activities are scheduled based on customer priorities, resource availability, and operational requirements.
• Maintain accurate records for time keeping, maintenance activities, production reports, and operational data.
• Support material/supplies/parts procurement as required. Coordinate with Material Coordinators to verify parts availability and support maintenance scheduling requirements.
• Prepare reports, monthly deliverables, SITREPs, and operational summaries.
• Support mission readiness by monitoring maintenance status and ensuring timely completion of scheduled and unscheduled work requirements.
• Provide customers with repair status updates, service coordination, and contractor support.
• Assist in coordination and tracking of emergency and priority maintenance actions.
• Enter and close out labor, material, corrective maintenance, and preventive maintenance records in government systems.
• Ensure maintenance documentation and scheduling activities comply with contract requirements, company procedures, and government regulations.
• Monitor open work orders and maintenance backlog and elevate potential delays to the Senior Production Scheduler.
• Collect and maintain data supporting contractual performance metrics and management reporting requirements.
• Maintain accurate maintenance records and government documentation in accordance with records retention requirements and audit standards.
• Demonstrate professionalism, teamwork, sound judgment, and proficiency with Microsoft Office, Maximo, NexGen, and related systems.
• All other duties as assigned.

Requirements

• High school diploma or GED required.
• Minimum of 0-3 years of experience in production scheduling, maintenance planning, work control, logistics coordination, or a related operations environment.
• Experience using a Computerized Maintenance Management System (CMMS), work order management system, or similar scheduling software.
• Strong proficiency in Microsoft Office Suite (Excel, Outlook, Word, and PowerPoint) with excellent organizational, communication, and customer service skills.
• A valid state driver’s license is required with the ability to obtain and maintain coverage by Tessera’s insurance.
• Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act. More information.
• Must be able to obtain and maintain applicable security clearances and installation access. A background check and E-Verify will be conducted for this position.

Physical Requirements

• Must be able to lift and/or move up to 50 pounds.
• May be required to reach, kneel, walk, stand, and use repetitive motion for several hours at a time based on position duties.
• Work may require repetitive motion, reaching, lifting, kneeling, and walking.
• Standing or sitting for several hours at a time, climbing in and out of a vehicle, and up and down stairs may also be required.
• Must have the perseverance to work effectively under pressure for extended periods of time.