Production Print Representative I

Position Summary

The Production Print Representative I is responsible for producing quality output within LMS and Client standards. This employee is expected to perform independently day-to-day, organizing details required to meet LMS policies and procedures at a print production site location.

Essential Duties and Responsibilities

• Work along other LMS Associates and optimize their productivity.
• Implement all LMS production policies and procedures.
• Interface with customers, sales personnel and management as required to achieve LMS objectives.
• Complete special projects as assigned.
• Exercise good business judgment, initiative and creativity.
• Personally operate various LMS equipment when necessary.
• Suggest areas of improvement for their individual sites.
• Maintain a clean, safe, professional and productive work environment.
• Provide customer satisfaction at your assigned site.
• Complete quality work on a timely basis.
• Deal with customers in a friendly and courteous manner.
• Work with PC and Microsoft Suite software.
• Responsible for productivity monitoring, quality requirements and quantity requirements.
• Have basic knowledge of costs and cost control.
• Complete special projects as assigned.
• Exercise good business judgment, initiative and creativity.
• Personally operate various LMS equipment as required.
• High quality production printing skills as specialist with finishing/bindery experience and skills.
• Other related duties as assigned.

Qualifications/Requirements

• Above average technical skills - ability to upload files into multiple systems and work with different print drivers
• Excellent computer skills - Microsoft Office Suite (above average with Excel and Outlook) and Adobe Creative Suite products including InDesign.
• Good communication skills – verbal, written, electronic
• Good positive attitude, reliable, and customer service skills - ability to stay positive under stressful situations.
• Good organizational skills - multi-tasking - attention to detail.
• Takes direction well and follow up with detail.
• Understanding of the print industry and expectations in the shop and with client.
• Ability to work with minimal supervision.
• Works well under pressure and achieve deadlines.
• Ability to work with detailed information accurately.
• Ability to communicate both written and orally.
• Basic proficiency with Microsoft Word, Excel, PowerPoint and Outlook and software.

Qualifications/Requirements

• Minimum High School Diploma or Equivalent.
• Prior customer service experience preferred.
• No industry experience required.

Work Conditions

• The noise level in the work environment is usually minimal to moderate.
• Ability to lift 50lbs.
• Client Site.

Benefits

• Top Workplace
• Career Advancement
• Employer Paid Life Insurance and Disability
• Paid Time Off, Volunteer Time, Holidays, Bereavement, and Parental Leave
• Benefits Package including FSA, Medical, Dental, and Vision
• 401K with Employer Match
• Tuition Reimbursement

Loffler Core Values

• Positive Attitude: Be Part of the Solution. Put Extra Effort in All You Do. Everything You Do Matters. Be a Team Player.
• Innovation: Be a Visionary. Welcome New Ideas. Work Smarter.
• Customer First Focus: Exceed Expectations. Delight Our Clients. Bring Value Every Day. Always Do a Good Job.
• Professionalism: Commit to Excellence. Learn & Improve. Looks and Words Matters. Best in Industry; Field Expert.
• Drive for Results: Performance-Orientated. Hard-Working. Refuse to Lose. Accountable.

Loffler Companies is an Equal Opportunity Employer