Production Planning Specialist I

About the Role

This position supports daily sales operations, demand planning, and investment coordination activities within a manufacturing environment. The Production Planning Specialist I executes sales order processes, assists with demand alignment, and maintains accurate data and documentation across planning and reporting systems. The role works under the direction of senior team members on clearly defined tasks, collaborating closely with internal teams and global headquarters to ensure data accuracy and efficient coordination between sales, production, and investment functions in a fast-paced, multicultural environment.

Responsibilities

• Create and manage sales orders and return orders within ERP systems
• Prepare and issue pro-forma and commercial invoices, ensuring accurate documentation and recordkeeping
• Assist with onboarding of new customers, including system setup and coordination with internal teams
• Create and maintain customer accounts within internal systems in coordination with HQ and business teams
• Support monitoring of customer credit limits and assist with accounts receivable tracking and payment follow-up
• Maintain and update product pricing within ERP systems
• Support communication with customers and internal teams regarding order status and documentation
• Support development and maintenance of sales plans based on customer demand
• Coordinate with logistics and production planning teams to communicate customer demand requirements
• Collaborate with HQ and global teams to support daily operational activities
• Assist with investment planning activities, including data collection, tracking, and reporting
• Support tracking of investment budgets, schedules, and project status
• Maintain accurate records and data related to sales, planning, and investment activities
• Generate and maintain daily, weekly, and monthly reports
• Support cross-functional coordination between production, logistics, finance, and business teams
• Follow established procedures and ensure compliance with company policies
• Identify and escalate issues or risks to appropriate team members
• Maintain cleanliness at work-site in accordance with 5S3R Standards (Sort, Set in Order, Shine, Standardize, Sustain; Right Location, Right Quantity, Right Container)
• Perform other duties as assigned

Requirements

• Bachelor's degree in Business Administration, Supply Chain Management, Finance, Engineering, or a related field preferred, or equivalent relevant experience
• 1+ years of experience in production planning, sales operations, supply chain, finance, or a related field
• Internship or co-op experience in manufacturing, operations, or planning will be considered in lieu of full-time experience
• Experience working in a manufacturing or industrial environment preferred
• Exposure to ERP systems (SAP or similar) preferred
• This position is not eligible for employment-based visa sponsorship, now or in the future. Candidates must possess current, unrestricted authorization to work in the United States.

Skills

• Basic analytical and problem-solving skills with the ability to work with data and reports
• Proficiency in Microsoft Office Suite, particularly Excel
• Ability to learn and work within ERP systems and planning tools
• Strong organizational and time management skills
• Effective written and verbal communication skills
• Attention to detail and accuracy in documentation and data entry
• Ability to follow established processes and procedures
• Ability to work in a fast-paced, team-oriented environment
• Ability to communicate and collaborate in a multicultural environment
• Bilingual proficiency in English and Korean preferred

Physical Requirements

• Ability to sit or remain stationary for extended periods while working at a computer
• Ability to use hands and fingers to operate a computer, keyboard, and office equipment
• Ability to occasionally stand, walk, and move within office and operational areas
• Ability to occasionally lift, carry, and move typical office materials, equipment, and material samples

Work Environment

• Primarily office-based environment within a manufacturing facility
• Frequent use of computer systems, including ERP (SAP) and financial reporting tools
• Occasional exposure to production or operational areas requiring adherence to safety protocols and PPE requirements