Jobs · Marketing · North Carolina

Production Manager/Scheduler – Commercial Printing & Signage

AlphaGraphics of Downtown Raleigh · Garner, NC · 2 wk ago
On-siteMarketingFull-time

About the role

We are a fast-growing commercial printing and signage company located in Garner, NC. Our operation runs a mix of digital and offset production, large-format/signage, finishing, mailing, and custom project work. As we continue to grow, we are looking for a strong Production Manager/Scheduler who can elevate our processes, strengthen the team, and help push a high-volume shop to its next level of performance.

Position Overview

The Production Manager will oversee all day-to-day operations of the print production floor, including scheduling, workflow management, personnel, and continuous improvement initiatives. This role is responsible for a 10-person production team and will work closely with sales, project management, prepress, and leadership to ensure that jobs move efficiently through the shop.

Key Responsibilities

  • Production & Scheduling
    • Manage daily production workflow across digital, offset, finishing, mailing, and large-format/signage departments.
    • Create and maintain production schedules to ensure deadlines are met and resources are optimized.
    • Prioritize jobs based on capacity, deadlines, and customer needs.
    • Identify and solve production bottlenecks proactively.
    • Daily paper and inventory ordering.
  • Personnel Leadership
    • Lead, coach, and develop a 10-person production team.
    • Build a positive, accountable, and high-performing culture on the production floor.
    • Oversee hiring and onboarding of production staff as needed.
  • Operational Management
    • Implement process improvements to increase efficiency, reduce rework, and enhance quality.
    • Maintain strong working standards for quality control and safety.
    • Collaborate with sales and project managers to align capacity, expectations, and job requirements.
    • Contribute to costing analysis on a quarterly basis with Management.

Preferred Experience

  • 3+ years in a production management or supervisory role within commercial printing.
  • Experience with both commercial print and wide-format/signage production is highly preferred (or at least exposure to a mixed print/sign shop environment).
  • Strong understanding of scheduling, workflow optimization, and production metrics.
  • Familiarity with MIS/production software (PrintSmith, Pace, Monarch, Logic, or similar).
  • Ability to lead and motivate a team in a fast-paced, deadline-driven environment.

Ideal Candidate Traits

  • Strong communicator who collaborates easily with sales, project management, prepress, and leadership.
  • Self-directed, organized, and solutions-oriented.
  • Confident decision-maker with a calm, steady approach to shop-floor challenges.
  • Process-driven with an eye for efficiency and improvement opportunities.
  • High sense of ownership and accountability for the success of the production operation.

Benefits

  • Competitive salary commensurate with experience.
  • Full benefits package (health, PTO, holidays, etc.).

Compensation & Benefits

  • Salary commensurate with experience.
  • Full benefits package (health, PTO, holidays, etc.).

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