Production Manager - Atlanta West Carpets

Artisan Design Group – or ADG – is a leading supply chain partner to homebuilders throughout the United States. Over 3,000 ADG employees operating out of 135 facilities in 25 states provide a full range of design, procurement, and installation services along with products from the top manufacturers of flooring, cabinets, and countertops. Formed in 2016 by the merging of two industry leaders, ADG then acquired over 20 additional companies – each a leader in the geography it serves. We are the premier interior finishings organization in the United States.

About the role

A Production Manager is responsible for assigning jobs to subcontractors ensuring customer satisfaction throughout the process. They must be able to work in a team environment with the VP of Builder, Account representatives, Customer Service Associates, Installation Managers and Warehouse Manager by constant communication and adherence to Atlanta West policies and workflow procedures.

Responsibilities

• Assign Work Orders for installation
• Enter jobs in Schedule
• Communicate with subcontractors regarding job installation
• Maintain contact with customers on jobsites
• Communicate with project leaders and management to create best plan for servicing clients
• Communicate with main office daily via phone or electronically
• Pick up and deliver material if needed
• Attend scheduled meetings when necessary
• Inform management and departments on progress
• Communicate with CSR’s regarding material issues
• Complete necessary paperwork

Requirements

• High School Graduate, GED or relevant work experience
• Speak and write English proficiently
• Must be able to use electronic equipment proficiently
• Must be able to read maps and understand vague directions
• Ability to work with vendors, customers, and other employees
• Must excel at working in a team environment
• Must be an organized individual, who is self-motivated, and can work independently
• Ability to effectively present information in one-on-one and small group situations to customers, subcontractors, clients, and other employees of the organization
• Must be able to manage multiple tasks and or priorities and easily adapt to changing situations
• Have knowledge of products offered by AWC on specific jobs
• Ability to calculate figures associated with the industry, use measurement tools, ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
• Bi-Lingual preferred (strong verbal and written skills a plus)

Training Requirements

• AWC Workorder Procedures
• OSHA Training
• Basic one-day RFMS Training

Physical Demands

Office and some warehouse work.